Amgen
CDnA - Director, Customer Insights, Obesity
Amgen, Thousand Oaks, California, United States, 91362
CDnA - Director, Customer Insights, Obesity
Join Amgen’s mission of serving patients. Our focus is on four therapeutic areas—Oncology, Inflammation, General Medicine, and Rare Disease—and we strive to research, manufacture, and deliver innovative medicines to help people live longer, fuller lives. Our award-winning culture is collaborative, innovative, and science-based.
What You Will Do In this vital role the Customer Insights Director will be responsible for driving customer insights that shape strategy and key decisions for the obesity portfolio, including MariTide and pipeline assets. This includes leading a team that generates insights by integrating a myriad of sources that may include internal knowledge, strategic secondary analytics, and primary market research.
The individual in this role is a collaborative business partner that can align business questions with impactful insight generation approaches and influence commercial perspectives on franchise/product strategy, brand building, and internal governance decisions. They are an effective communicator and storyteller and a passionate champion of insights-driven strategy. They can proactively engage partners and drive alignment on an approach that advances thinking and enables objective, data-driven decision-making in the face of ambiguity.
This position reports to the Executive Director, Obesity Lead, within CD&A but will work day-to-day with Global partners including Marketing, Value & Access, Forecasting, Competitive Intelligence, Analytics, etc.
Flexible commuter role to Thousand Oaks, CA headquarters site. You will work on-site a minimum of 3 days a week.
Responsibilities
Lead teams synthesizing information from a variety of sources (e.g., market research, competitive intelligence, secondary data, advisory boards) to develop strategic insights that address business needs
Integrate insights and knowledge to develop business cases and facilitate workshops to support clinical development plans, lifecycle management and other strategic decisions
Plan, design and conduct primary market research with a research agency for assets across various phases of the product lifecycle to enable strategic decision making
Lead ad hoc strategic secondary analytics to inform strategic decisions
Clearly communicate insights and recommendations to audiences, including senior leadership, and advocate for insights-driven decision making
Partner with commercial leadership and cross-functional partners to define and prioritize objectives, budget and work plans
Identify, evaluate, and manage relationships with vendors and look for opportunities to innovate and advance capabilities
Manage and develop direct reports, while leading select projects as needed
Ensure routine and ad-hoc projects comply with Amgen SOPs and meet quality, timeliness, and budget expectations
Qualifications Basic Qualifications:
Doctorate degree and 4 years of market research, analytics, competitive intelligence, sales and/or marketing operations experience
Or Master’s degree and 8 years of market research, analytics, competitive intelligence, sales and/or marketing operations experience
Or Bachelor’s degree and 10 years of market research, analytics, competitive intelligence, sales and/or marketing operations experience
In addition to meeting at least one of the above requirements, you must have at least 4 years of experience directly managing people and/or leadership experience leading teams, projects, programs, or directing allocation of resources. Your managerial experience may run concurrently with the required technical experience referenced above.
Preferred Qualifications:
Demonstrated exceptional business acumen, strategic thinking, and ability to influence key decisions
Ability to independently extract, analyze, treat, and consolidate data from sources with rigor and accuracy and translate into actionable recommendations
Excellent oral, written and presentation skills with the ability to explain complex concepts clearly to senior management
Ability to work collaboratively in cross-functional environments
Ability to balance multiple stakeholders and projects in parallel
Strong knowledge of drug development, commercialization and the broader healthcare industry
Experience leading primary research
What You Can Expect From Us We support your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The base salary range is posted for the U.S. (excluding Puerto Rico) and will vary based on factors such as skills, experience, and qualifications. In addition to base pay, Amgen offers a Total Rewards Plan including health and welfare benefits, retirement plans, work/life balance, and career development opportunities.
A comprehensive employee benefits package, including group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid arrangements where possible
Apply now and make a lasting impact with Amgen. We do not have a hard application deadline; we will continue accepting applications until we select a candidate.
Equal Opportunity Employer statement and accessibility information are provided in accordance with applicable law.
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What You Will Do In this vital role the Customer Insights Director will be responsible for driving customer insights that shape strategy and key decisions for the obesity portfolio, including MariTide and pipeline assets. This includes leading a team that generates insights by integrating a myriad of sources that may include internal knowledge, strategic secondary analytics, and primary market research.
The individual in this role is a collaborative business partner that can align business questions with impactful insight generation approaches and influence commercial perspectives on franchise/product strategy, brand building, and internal governance decisions. They are an effective communicator and storyteller and a passionate champion of insights-driven strategy. They can proactively engage partners and drive alignment on an approach that advances thinking and enables objective, data-driven decision-making in the face of ambiguity.
This position reports to the Executive Director, Obesity Lead, within CD&A but will work day-to-day with Global partners including Marketing, Value & Access, Forecasting, Competitive Intelligence, Analytics, etc.
Flexible commuter role to Thousand Oaks, CA headquarters site. You will work on-site a minimum of 3 days a week.
Responsibilities
Lead teams synthesizing information from a variety of sources (e.g., market research, competitive intelligence, secondary data, advisory boards) to develop strategic insights that address business needs
Integrate insights and knowledge to develop business cases and facilitate workshops to support clinical development plans, lifecycle management and other strategic decisions
Plan, design and conduct primary market research with a research agency for assets across various phases of the product lifecycle to enable strategic decision making
Lead ad hoc strategic secondary analytics to inform strategic decisions
Clearly communicate insights and recommendations to audiences, including senior leadership, and advocate for insights-driven decision making
Partner with commercial leadership and cross-functional partners to define and prioritize objectives, budget and work plans
Identify, evaluate, and manage relationships with vendors and look for opportunities to innovate and advance capabilities
Manage and develop direct reports, while leading select projects as needed
Ensure routine and ad-hoc projects comply with Amgen SOPs and meet quality, timeliness, and budget expectations
Qualifications Basic Qualifications:
Doctorate degree and 4 years of market research, analytics, competitive intelligence, sales and/or marketing operations experience
Or Master’s degree and 8 years of market research, analytics, competitive intelligence, sales and/or marketing operations experience
Or Bachelor’s degree and 10 years of market research, analytics, competitive intelligence, sales and/or marketing operations experience
In addition to meeting at least one of the above requirements, you must have at least 4 years of experience directly managing people and/or leadership experience leading teams, projects, programs, or directing allocation of resources. Your managerial experience may run concurrently with the required technical experience referenced above.
Preferred Qualifications:
Demonstrated exceptional business acumen, strategic thinking, and ability to influence key decisions
Ability to independently extract, analyze, treat, and consolidate data from sources with rigor and accuracy and translate into actionable recommendations
Excellent oral, written and presentation skills with the ability to explain complex concepts clearly to senior management
Ability to work collaboratively in cross-functional environments
Ability to balance multiple stakeholders and projects in parallel
Strong knowledge of drug development, commercialization and the broader healthcare industry
Experience leading primary research
What You Can Expect From Us We support your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.
The base salary range is posted for the U.S. (excluding Puerto Rico) and will vary based on factors such as skills, experience, and qualifications. In addition to base pay, Amgen offers a Total Rewards Plan including health and welfare benefits, retirement plans, work/life balance, and career development opportunities.
A comprehensive employee benefits package, including group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Flexible work models, including remote and hybrid arrangements where possible
Apply now and make a lasting impact with Amgen. We do not have a hard application deadline; we will continue accepting applications until we select a candidate.
Equal Opportunity Employer statement and accessibility information are provided in accordance with applicable law.
#J-18808-Ljbffr