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Tuckernuck

Merchandising Manager, Hyacinth House

Tuckernuck, Washington, District of Columbia, us, 20022

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Overview

Like the look of this opportunity Make sure to apply fast, as a high volume of applications is expected Scroll down to read the complete job description. Title:

Merchandising Manager, Hyacinth House

Location: Washington, D.C.

Salary: Competitive salary and benefits package based on qualifications; classified as full-time salaried; exempt and not eligible for overtime.

Reports to: Caroline Thomas, Senior Director of Buying

Travel: Occasional travel required

Tuckernuck is seeking a Merchandising Manager to support our Hyacinth House product strategy, merchandising process, strategic creative initiatives, product development, consumer reporting and strengthen internal department cross functionality and communication. The ideal candidate will have a strong ability to self-motivate and drive initiative, while having a deep understanding of the Hyacinth House brand and customer. He or she will be an extremely efficient administrative professional who is incredibly detail oriented, deadline driven, highly organized, flexible and reliable. This person will have impeccable follow through and demonstrate ability to handle multiple competing priorities in a fast-paced environment where teamwork is key!

Core Responsibilities

Own the end-to-end on site merchandising for Hyacinth House alongside the merchandising team, ensuring brand visibility across site collections, edits, and PDPs to drive engagement and conversion.

Collaborate with the Senior Merchant and Logistics teams to align weekly/monthly receipt flows with publishing cadence with content and marketing initiatives.

Ensure PDP accuracy through daily audits and manage updates related to imagery, copy, pricing, linking, and product specs.

Ensure the copy team creates engaging copy for the brand as well as accurate product information.

Generate reviews for product that illustrates garment details and increase conversion

Manage YOTPO reviews and customer feedback, identifying themes to inform merchandising and development decisions

Brand Marketing & Growth Initiatives

Assist with storytelling and positioning efforts in partnership with Marketing, Editorial, and PR teams—driving product placements in emails, social media, events, and pop-ups.

Partner with Marketing on monthly email features, influencer campaigns, and seasonal marketing themes that elevate Hyacinth House visibility.

Collaborate with Growth Marketing to track ROAS, CVR, and CTR across email, SMS, and social, optimizing based on performance insights.

Collaborate with Editorial to refine brand positioning, ensuring SEO relevance and consistency across channels.

Retail & Omnichannel Strategy

Support in-store product strategies with Senior Director of Buying and Senior Merchant through regular touchpoints with retail teams, store visits, and floorset recommendations based on product performance.

Present product knowledge and assortment insights for both online and brick-and-mortar retail (NYC & DC) in regular cross-functional meetings.

Consumer Insights & Buying Support

Analyze Shopify data on conversion, geo trends, cart behavior, and purchasing patterns to identify assortment gaps and inform buy strategies.

Present key consumer insights and investment opportunities during monthly Order Reviews and seasonal Buy Reviews.

Build and maintain strategic relationships across Marketing, Buying, Styling, and Creative teams to align on seasonal themes, assortment direction, and business priorities.

Product Development & Creative Strategy

Prepare quarterly reports on silhouette, color, and category trends to guide development; support creation of seasonal moodboards in collaboration with creative and buying teams.

Track performance and cross-brand purchasing to inform styling and accessory recommendations for full-look merchandising on site.

Styling & Content Production

Liaise with Styling and Production teams to ensure cohesive creative execution; communicate styling objectives tied to seasonal vision and brand strategy further highlighting “the why” behind the product creation

Manage reshoot and photo editing requests for in-stock inventory, optimizing visual presentation for conversion

Minimum Qualifications

At least 5 years of brand management and or product merchandising experience

Knowledge/Skills/Abilities

Passion for the Tuckernuck brand and interested in retail/ fashion

Obsessed with details and constantly double checking

Motivated by hitting internal and external deadlines

Problem-solver with a proactive nature

Flexible and adaptable with willingness to support other departments

Outstanding communication and organizational skills

Ability to thrive in a fast-paced environment

Entrepreneurial spirit with a desire to learn every single day

Energetic, kind, sincere, and positive attitude

Ability to build solid relationships with teammates and vendor partners

Proficient in Excel and ability to learn new software platforms quickly

Interest in data analytics to drive decisions

Tuckernuck Core Values

Teamwork Makes the Dream Work

Find the Fun

Stay Authentic

Respect

Entrepreneurial Spirit

Start Strong & Finish Strong

Have Courage

Tuckernuck is an equal opportunity employer and makes employment decisions on the basis of merit. Tuckernuck policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.

Seniority level

Mid-Senior level

Employment type

Other

Job function

Marketing and Sales

Industries

Retail Apparel and Fashion

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