COURT OPERATIONS DISPATCHER

Salary: $22.33 - $32.96 HourlyLocation : Clark County - Las Vegas, NVJob Type: PERMANENTJob Number: 29398ADepartment: District CourtOpening Date: 08/26/2025Closing Date: 9/9/2025 5:01 PM Pacific ABOUT THE POSITIONThe Eighth Judicial District Court is seeking qualified candidates for the position of Court Operations Dispatcher. This position is responsible for monitoring, communicating, and coordinating essential information to support daily Marshals Division operations and to help maintain the safety and security of staff and the public within the Regional Justice Center and Family Court facilities. The Court Operations Dispatcher serves as the first point of contact for both emergency and non-emergency calls for service within court facilities and operates under the general supervision of higher-level supervisory and management staff.This role requires knowledge of departmental policies and procedures, law enforcement and security dispatch codes, the layout and areas of all assigned facilities, and operations and emergency response protocols, two way radio communications, computer aided dispatch software, surveillance, alarm, and badge access systems. Candidates should also be familiar with relevant computer applications for word processing, data entry, report generation, database management, and spreadsheets. A solid understanding of business arithmetic, applicable laws and regulations, office administrative practices, standard business correspondence formats, and proper grammar and punctuation is essential. Knowledge of proper recordkeeping methods and the ability to interact professionally with the public, both in person and over the phone, are also important.The position requires skill in performing specialized and sometimes complex administrative tasks, reading and explaining policies and procedures, analyzing and resolving office-related issues, organizing and maintaining records, composing correspondence independently, and preparing periodic and special reports. Candidates should be capable of using independent judgment within established procedural guidelines, setting priorities, meeting deadlines, and contributing effectively to team goals. Strong interpersonal skills and the ability to build and maintain effective working relationships are essential. For certain assignments, typing and transcription skills may also be required.Experience in court operations or law enforcement dispatching, badging, and access control is highly desirable.This examination will establish an eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by the District Court Human Resources. District Court Human Resources reserves the right to call only the most qualified applicants to the selection process.This position is non-union and is excluded from membership in the union. MINIMUM REQUIREMENTSEducation and Experience: Equivalent to graduation from high school, AND two (2) years of full-time general clerical, customer service, or office assistant experience, one (1) year of which must be in a dispatch or surveillance capacity. Professional level experience and/or education that has provided the skills and knowledge necessary to perform all job functions at this level may be substituted on a year-for-year basis up to one (1) year.Working Conditions: Work extended shifts or be called back in emergency situations. Work day, evening, night, weekend and holiday shifts.License/Certification: Specified positions may be required to possess a valid Nevada Driver's License at time of appointment.Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted.Citizenship: Candidates must be legally authorized to work in the United States. Please note, Clark County does not provide H1B visa sponsorships or transfers for any employment positions.Pre-Employment Drug Testing: Employment is contingent upon the results of a pre- employment drug examination. EXAMPLES OF DUTIESResponsible for all emergency and non- emergency communications to include 2-way radio communications with both the District Court Deputy Marshal staff and Justice Court Marshal staff.Monitors and operates the surveillance systems, monitors alarm systems and access control.Maintains safety and security by operating electronic equipment and consoles to monitor and direct Marshal staff.Coordinates Marshal response to law enforcement, security, and medical calls for service, to include emergencies and critical incidents.Monitors emergency response and movement of emergency personnel throughout the facility.Monitors and controls access to the restricted parking area and other controlled secure areas in the facility.Answers phone calls related to crimes in progress and critical incidents that require the collection of pertinent information to coordinate and ensure a proper emergency response.Maintains a dispatch log recording Marshal staff assignment, incident description, response, and disposition. Performs a variety of recordkeeping, filing, and other general clerical work to include computer data entry, data collection, and statistical reports.Required to obtain and maintain NCIC-SCOPE terminal operator certification and performs criminal records, wants, and warrant checks.May drive a personal or County motor vehicle. PHYSICAL DEMANDSMobility to work in a communications setting and use standard office equipment, vision to read printed materials and multiple computer screens, and hearing and speech to communicate in English in person or over the telephone and the radio. Ability to perform data entry with a keyboard. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation.Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13 Paid Holidays including a Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit.01 The following questions 1 - 6 will be used to assist in determining if candidates meet the minimum qualifications.Part-time experience must be prorated and credited as half of full-time experience (i.e., if you performed the task for two years in a part-time position, 20 hours per week, you can only credit yourself with one year of experience in that area)Which best describes your level of education? Some High School High School Diploma or GED Some College (1-29 semester credits) Some College (30-59 semester credits) Some College (60-89 semester credits) Some College (90-120+ semester credits) Associate's Degree Bachelor's Degree Master's Degree or higher None of the above 02 Indicate your full-time professional experience performing general clerical, customer service, or office assistant work. No Experience Less than 1 year 1 year less than 2 2 years less than 3 3 years less than 4 4 years or more 03 Indicate your full-time professional experience in a dispatch or surveillance capacity. No Experience Less than 1 year 1 year less than 2 2 years less than 3 3 years less than 4 4 years or more 04 Please list all employer(s) and each job title on your application where your experience was obtained in questions 1 - 3. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume" Employer Name: Job Title: Hours Worked Per Week: Dates of Employment: 05 Indicate your full-time professional level experience and/or education that has provided the skills and knowledge necessary to perform all job functions at this level. No experience Less than 1 year 1 year less than 2 2 years less than 3 3 years less than 4 4 years or more 06 List the professional level experience and/or education where your skills and knowledge where obtained in question 5.The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience or education (see template below). Employer/School/Agency: Dates of employment/attendance: Degree Received: 07 Do you currently hold a valid driver's license? Yes, I currently hold a valid Nevada driver's license. Yes, I currently hold a valid driver's license from another state. No, I do not currently hold a valid driver's license. 08 This position may be required to work various schedules and locations. Please select from the list below any of the work times and schedules you would accept (select all that apply). Day Shift Swing Shift Weekends (Saturdays and/or Sundays) Holidays 09 The following skills assessment is a self-assessment used to evaluate an applicant's training and experience. I understand that: A) Part-time experience must be prorated and credited as half of full-time experience (i.e., if you performed the task for two years in a part-time position, 20 hours per week, you can only credit yourself with one year of experience in that area) B) The education, knowledge, and experience levels indicated by my skills assessment responses must be supported and clearly documented in the "Education" and "Work Experience" sections of my application; C) Any falsification or misrepresentation of the information listed on the employment application or skills assessment may result in removal from the eligibility list or rescinding a job offer; D) Responses to assessment questions that are not supported and clearly documented in the "Education" and "Work Experience" sections on the application may result in question scores being adjusted to receive zero points; E) Assessment scores may be used to consider applicants for the selection process; F) I further understand that since exam scores will be automatically generated based on the applicant's response to each item in the assessment, score appeals will not be allowed for this recruitment. I have read and understand the above information regarding the completion of the following skills assessment questions. I further understand that this recruitment includes a skills assessment and that the answers I provide must be consistent with the "Education" and "Work Experience" sections detailed on my application and that scoring appeals will not be allowed for this recruitment. 10 Indicate your full-time professional experience interacting with customers either in person or over the phone. No Experience Less than 1 year 1 year less than 2 2 years less than 3 3 years less than 4 4 years or more 11 Indicate your full-time professional experience receiving routine and emergency calls from the public. No experience Less than 1 year 1 year less than 2 2 years less than 3 3 years less than 4 4 years or more 12 Indicate your full-time professional experience reviewing detailed information from reports and making corrections as required. No Experience Less than 1 year 1 year less than 2 2 years less than 3 3 years less than 4 4 years or more 13 Indicate your full-time professional experience operating communications equipment and/or systems. No Experience Less than 1 year 1 year less than 2 2 years less than 3 3 years less than 4 4 years or more 14 Indicate your full-time professional experience as a dispatcher in law enforcement, surveillance, or a court/legal setting. No experience Less than 1 year 1 year less than 2 2 years less than 3 3 years less than 4 4 years or more 15 Indicate from the following list, the software, applications and/or automated databases you have used working in a professional, full-time employment capacity (select all that apply). Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, Access) 911 Call-Taking / Emergency Call Handling Systems(VESTA 911, ProQA (Priority Dispatch), Solacom Guardian, Intrado, RapidSOS) Computer-Aided Dispatch (CAD) Systems (Spillman Flex, CentralSquare CAD, RIMS, Mark43, Tyler New World, Omnigo, Hexagon CAD) Court Case Management or Jail Management Systems(Tyler Odyssey, JWorks, eCourt/eJustice, JailTracker, OMS, JLink- Nevada Judicial System interface for court data access) Radio / Dispatch Console Systems(Zetron MAX Dispatch, Motorola MCC 7500/5500, Avtec Scout, Cisco IPICS) Records Management Systems (RMS)(Spillman RMS, Mark43 RMS, CentralSquare RMS, Tyler RMS, Omnigo RMS, SCOPE- Shared Computer Operations for Protection and Enforcement - Nevada RMS) None of the Above 16 Please list all employer(s) and each job title on your application where your experience was obtained in question(s) 8 - 13. The template provided below must be completed in its entirety or the application will be considered incomplete and not eligible to move forward in the process. Type N/A if you have no related experience (see template below). Do not list "see attached resume" Employer Name: Job Title: Hours Worked Per Week: Dates of Employment: Required Question