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City of Nampa

PARKING AND CODE COMPLIANCE OFFICER

City of Nampa, Nampa, Idaho, United States, 83687

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Nampa, ID City of NampaJob Title: Parking and Code Compliance OfficerHiring Salary Range (DOE): $21.71- $22.23 hourlyDepartment/Group: Development Services/Code ComplianceFLSA Status: Non-ExemptTravel Required: Some in NampaPosition Type: FTBenefit Eligible: YesPersi Eligible: YesReports To: Code Compliance SupervisorSchedule: Monday through Friday 8am - 5pmWE TAKE CARE OF OUR PEOPLE!•Medical•Dental•Vision•PERSI Retirement Plan•401k & 457 Retirement Plans•11 Paid Holidays•Paid Time Off•Life Insurance with AD&D•Long-Term Disability•Flexible Spending Account•Employer-Funded HRA VEBA Health Savings•Wellness Program & Rewards•Opportunity for student Public Service Loan Forgiveness•Harward Recreation Center Discounts•Other Great Benefits!WHAT YOU WILL DO:Role Statement for Parking & Code Compliance Officer: Patrols downtown area leased parking lots, and other "parking regulated" areas within the City; enforces city and state motor vehicle, parking laws, ordinances, codes, and regulations; interacts with the public regarding enforcement issues and general information matters; services and maintains parking enforcement equipment, such as meters, parking machines, and signs. Maintains City's parking lot striping and leased lot stall designations; interacts with the public regarding enforcement issues and general information matters; coordinates resources and educational training; Involved in planning and maintenance activities of City managed parking areas; and assists in the code compliance efforts for code violations of municipal codes and ordinances primarily within the Downtown Districts. DISTINGUISHING FEATURES OF THE CLASS In addition to the role statement, the principal function of an employee in this class is to maintain an accurate daily accounting of all records, information, lease agreements, tickets, payments, leased parking billings, and all related parking activities. The work is performed under the general lead and direction of the Code Compliance Supervisor, but some leeway is granted for the exercise of independent judgment and initiative. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with the assigned lead, supervisor, other City employees, and the public. The principal duties of this class are performed in various City parking lots, street systems, and outdoors with exposure to varying weather and traffic conditions. The code compliance portion of this position differentiates from the Code Compliance Officer I position in that this is a development position for possible career progression into a Code Compliance Officer I position. Essential Functions of the Position:•Enforces motor vehicle, parking laws and regulations; patrols streets, alleys, and common city-owned properties on foot, bicycle, or in vehicle •Identifies vehicle, and parking control illegalities and determines, writes, and/or issues citations or warnings in accordance with City, and/or state laws, regulations, ordinances, and procedures. •Responds to calls of possible illegal parking activity or complaints related to areas of responsibility; Within the scope of responsibility and expertise, may assist and coordinate with the local police and or code enforcement department, fire department, or other law enforcement or public safety agencies as necessary.•Interacts intensively with the public on an ongoing basis; receives, listens to, and skillfully handles parking enforcement issues and complaints; educates the public regarding parking regulations and citations; answers questions from the public regarding city geography and other general matters; as necessary, researches and responds to customer complaints, questions, and concerns or refers complaints and requests to a supervisor or other departments as warranted, and responds to citizens questions and comments in a courteous and timely manner. •Reviews and evaluates the validity of contested citations within the scope of responsibility and authority; composes and sends appropriate responses; when appropriate, dismisses citations; requests lead and/or supervisor's assistance, guidance, and/or intervention as needed and provides clear, concise documentation and explanation; as necessary. •Prepares for, appears, and testifies in court. •Services and maintains parking enforcement equipment and vehicles. •Assists in the tracking and management of all financial accounts for leased parking and prepares reports. •Monitors the proper functioning of all assigned parking equipment. •Notifies supervisor of all equipment malfunctions that require repair outside the scope of expertise. •identifies curb repainting and signage needs and recommends resolution to supervisor; cleans and gases vehicles. •Coordinates directly with other divisions of the city to address potential hazards such as sidewalks, trees, shrubs, vehicles, streets, and safety improvement. •Research property ownership, variances, Temporary Use Permits, and other documentation, including issuing correction notices and maintaining records of inspections, notices, and other correspondence. •Performs abatement of hazardous or public nuisances, which may include issuing citations for non-compliance, including providing information to City legal staff to prepare cases of violation, and testifying in court as required. •Identify and monitor corrective actions to be taken by property owners; conduct initial and follow-up investigations of violations of state and local laws, ordinances, or codes; and prepare and issue infraction/misdemeanor citations for violations of City Codes. •Appears as a witness in court, provides staff reports or presentations before the Planning and Zoning Commission and/or City Council, and conducts training for various city officials and required training on an as-needed basis for education, or to obtain or maintain certifications.Essential Relationship Expectations: •Keeps immediate supervisor and designated others accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems. •Responds to citizens' questions and comments in a courteous and timely manner. •Communicates and coordinates regularly with appropriate others to maximize the effectiveness and efficiency of interdepartmental operations and activities. •Is punctual and timely in meeting requirements of performance, including attendance standards and work deadlines. •Communicates information and states concerns in a clear and professional manner. •Respect the opinions of others and demonstrate a reasonable relationship with employees, supervisors, and others. •Accepts and performs in a timely and effective manner changes in work assignments and/or how work is performed. Key Behavioral Competencies:•Accountability - Ability to accept responsibility and account for his/her actions.•Analytical Skills - Using a logical reasoning process to break down the work through a situation or problem to arrive at an outcome. Recognizing fundamental elements of a situation, clarifying the situation, examining the facts, evaluating, interpreting, and integrating solutions.•Commitment to Safety - Understands, encourages, and carries out the principles of integrated safety management; complies with or oversees compliance with safety policies and procedures; completes all required training; takes personal responsibility for safety.•Detail Oriented - Ability to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant.•Innovative - Ability to look beyond the standard solutions.•Judgment - The ability to formulate a sound decision using the available information.•Problem Solving - Ability to find a solution for or deal proactively with work-related problems.•Reliability - The trait of being dependable and trustworthy.•Time Management - Ability to effectively utilize the available time to complete necessary job tasks.Required Education, Experience Level, Certification Requirements:•High School Graduate or General Education Degree (GED): Required •Minimum (3 years) of customer service experience and (1 year) of code enforcement/code compliance experience or any combination of experience and training which provides the equivalent scope of knowledge, skills, and abilities necessary to perform the work Required Knowledge, Skills and Abilities:Ability to quickly learn and gain knowledge of all City and State vehicle parking laws, city codes, ordinances, practices, procedures, and terminology. Ability to interpret, apply, explain, and enforce laws, codes, and ordinances. Ability to exercise sound judgment within established guidelines and lead/supervisory direction; analyze situations and determine the appropriate course of action. Ability to write, prepare, and maintain clear and concise correspondence and documentation. Ability and willingness to establish and maintain effective working relationships with internal staff, the public, and other governmental agencies; communicate effectively, professionally, and courteously both orally and in writing. Ability to effectively plan, coordinate, and manage all financial applications related to the position, and to handle transfer, and receipt monies. Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical language. REASONABLE ACCOMMODATION STATEMENT:To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. A reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.EEO STATEMENT:The City of Nampa is an equal employment opportunity employer. All applicants will be considered for employment without regard to race, color, religion, sex, national origin, veteran, disability status or any other characteristic protected by federal, state, or local laws.DISCLAIMER:The City has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the City reserves the right to change this job description and/or assign tasks for the employee to perform, as the City may deem appropriate.Position : 971001 Code : 2025094-1Type : INTERNAL & EXTERNALPosting Start : 09/03/2025Posting End : 09/17/2025HOURLY RANGE: $21.71-$22.32