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Lowell Five Bank

Vice President, Collections and Special Asset Management

Lowell Five Bank, Tewksbury, Massachusetts, us, 01876

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Vice President, Collections and Special Asset Management

role at

Lowell Five Bank .

With nearly $1.7 billion in assets, over 200 employees and 15 banking center locations throughout the Merrimack Valley and Southern New Hampshire, Lowell Five is honored to play a vital role in the economic vitality of the region. We provide support of, and our employees are engaged in, a myriad of leadership roles for numerous community boards and organizations. We are proud of the longevity of our employees and we are committed to finding new talent for our team. We offer career development and educational programs to support personal and professional growth along with a benefit package that supports each employee’s best life. For more information, please visit www.lowellfive.com.

Responsibilities

Oversee daily operations of the collections team handling early and late-stage delinquent accounts

Develop and implement effective collection strategies to minimize delinquency and maximize recoveries

Monitor delinquency trends and prepare monthly performance reports for senior management

Special Assets Management

Lead the management of impaired loans, restructured facilities, and other high-risk accounts

Analyze borrower financials, collateral, and credit history to determine recovery or restructuring strategies

Coordinate with credit, lending and operations departments for loan workouts, foreclosure, or liquidation processes

Suggest and execute strategies for exit or rehabilitation of distressed assets

Coordinate and work closely with legal counsel to expeditiously resolve litigation while minimizing legal and collection expenses

Coordinate the Bank’s Special Asset Group meetings

Oversee and manage REO upon acquisition and through disposition

Ensure compliance with regulatory guidelines

Maintain accurate and updated records of all collection and recovery actions

Support internal and external audits by providing required documentation and responding to findings

Contribute to policy reviews, risk assessments, and enhancements of credit risk frameworks

Management & Professional Development

Provide coaching, training, and supervision to Collections staff

Prepares and delivers performance evaluations, makes compensation recommendations, and provides assistance with goal-setting to develop staff

Creates and fosters an inclusive team environment

Note: This job description is not designed to cover a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change over time.

Requirements

Bachelor’s degree in Finance, Business Administration, Accounting, or related field strongly preferred

Minimum of 5 years’ experience in collections, credit risk, or special assets management in banking or financial services

At least 3 years of supervisory experience preferred; proven leadership skills and the ability to manage cross-functional teams

Strong knowledge of loan products, collateral management, credit analysis, and legal recovery processes

Familiarity with federal and local banking regulations and debt recovery laws

Excellent negotiation and conflict resolution skills

Strong written and verbal communication skills

High degree of initiative, dependability, and ability to work independently

Strong analytical and decision-making abilities

Proficiency in loan management systems and MS Office Suite

Effective communication and stakeholder management skills

Must be willing and able to report to Headquarters in Tewksbury five full days a week

Seniority level Executive

Employment type Full-time

Job function Accounting/Auditing and Finance

Industries Banking

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