Equity Residential
Overview
This position will be responsible for two or more Equity Residential apartment communities, which may be garden-style or high-rise and is accountable for delivering on our resident commitments of exceptional move-in, total satisfaction, express service, and personal attention. The Multisite Maintenance Manager leads all aspects of the property's hands-on maintenance, including overall inspection, repairs and scheduled maintenance of apartments and other interior/exterior areas. He/she is a working supervisor and directs a team of service professionals to ensure the community is in excellent condition at all times for our residents. This position will oversee the general maintenance function and service staff by managing service requests, delegating tasks, supervising and directing the work of the department. The Multisite Maintenance Manager is instrumental in helping Equity Residential deliver on its brand promise by delivering superior customer service and exemplifying professionalism at all times.
Base pay range
$37.78/hr - $46.18/hr
Responsibilities
Partners with the Community Manager to accomplish the property objectives Ensures that the service staff is performing to Equity standards and resident service requests are handled in a prompt, courteous and efficient manner ensuring our residents receive personal attention, express service, resulting in total satisfaction. Effectively delivers on our commitments to our residents at all times. Maintains open and clear communication with Property Manager, on-site staff and residents. Assists service staff in the performance of their duties as needed. Prepares or assists in preparing all market-ready apartments. Ensuring compliance with OSHA and other safety requirements Works along with the general service staff to maintain grounds and common areas and keeping them free of trash, debris and, if applicable, snow. Performs on-call emergency service as required. Orders and controls maintenance inventory. Completes regular community inspections Performs various scheduled maintenance functions. Monitors the maintenance and up-keep of all mechanical equipment on the community Prepares weekly/monthly status reports for the Property Manager. Is knowledgeable of federal and state apartment housing laws, as well as internal policies, initiatives and systems regarding maintenance. Attends and participates in training programs as required. Represents the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with residents, coworkers and the general public. Performs other duties as assigned.
What You'll Need To Thrive
Hands-on general service maintenance experience required. Residential or commercial property management, hospitality, or retail experience required. EPA Section 608 Type I and Type II or Universal certification must be obtained within 90 days of hire if required based on the needs of the community. High School diploma or equivalent A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role. Computer literacy, and must be able to effectively communicate both orally and in writing in English for all work-related purposes Ability to troubleshoot and repair plumbing, electrical, appliances, HVAC equipment (if applicable), and perform interior repairs and painting required. Must be able to work any assigned shift, including weekends. Shifts may change according to business needs. Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsibilities; a telephone number where you can be reached after-hours must be provided to your manager. Certified Pool Operator (CPO required in Georgia, Florida, Los Angeles, and North Carolina) Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling, shoveling, crouching, lifting and handling of materials. Frequent lifting, grasping and carrying materials and equipment up to 50 lbs. Service team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems and operations software.
Bonus Qualifications
Managerial experience
Salary
$37.78 to $46.18 per hour Employees are eligible for overtime pay and performance incentives. The starting pay will be determined based on job-related skills, experience, and qualifications.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management
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This position will be responsible for two or more Equity Residential apartment communities, which may be garden-style or high-rise and is accountable for delivering on our resident commitments of exceptional move-in, total satisfaction, express service, and personal attention. The Multisite Maintenance Manager leads all aspects of the property's hands-on maintenance, including overall inspection, repairs and scheduled maintenance of apartments and other interior/exterior areas. He/she is a working supervisor and directs a team of service professionals to ensure the community is in excellent condition at all times for our residents. This position will oversee the general maintenance function and service staff by managing service requests, delegating tasks, supervising and directing the work of the department. The Multisite Maintenance Manager is instrumental in helping Equity Residential deliver on its brand promise by delivering superior customer service and exemplifying professionalism at all times.
Base pay range
$37.78/hr - $46.18/hr
Responsibilities
Partners with the Community Manager to accomplish the property objectives Ensures that the service staff is performing to Equity standards and resident service requests are handled in a prompt, courteous and efficient manner ensuring our residents receive personal attention, express service, resulting in total satisfaction. Effectively delivers on our commitments to our residents at all times. Maintains open and clear communication with Property Manager, on-site staff and residents. Assists service staff in the performance of their duties as needed. Prepares or assists in preparing all market-ready apartments. Ensuring compliance with OSHA and other safety requirements Works along with the general service staff to maintain grounds and common areas and keeping them free of trash, debris and, if applicable, snow. Performs on-call emergency service as required. Orders and controls maintenance inventory. Completes regular community inspections Performs various scheduled maintenance functions. Monitors the maintenance and up-keep of all mechanical equipment on the community Prepares weekly/monthly status reports for the Property Manager. Is knowledgeable of federal and state apartment housing laws, as well as internal policies, initiatives and systems regarding maintenance. Attends and participates in training programs as required. Represents the Company in a professional manner at all times. Consistently maintains a professional, courteous attitude when dealing with residents, coworkers and the general public. Performs other duties as assigned.
What You'll Need To Thrive
Hands-on general service maintenance experience required. Residential or commercial property management, hospitality, or retail experience required. EPA Section 608 Type I and Type II or Universal certification must be obtained within 90 days of hire if required based on the needs of the community. High School diploma or equivalent A valid driver's license, good driving record, auto insurance, and reliable transportation is required if the employee will operate a motorized vehicle (e.g., car, golf cart) during their workday and/or as part of their role. Computer literacy, and must be able to effectively communicate both orally and in writing in English for all work-related purposes Ability to troubleshoot and repair plumbing, electrical, appliances, HVAC equipment (if applicable), and perform interior repairs and painting required. Must be able to work any assigned shift, including weekends. Shifts may change according to business needs. Must be able to respond to emergencies after normal business hours and on weekends when assigned on-call responsibilities; a telephone number where you can be reached after-hours must be provided to your manager. Certified Pool Operator (CPO required in Georgia, Florida, Los Angeles, and North Carolina) Ability to perform numerous physical activities that require considerable use of your hands, arms and legs and moving your whole body, including prolonged or repeated standing, walking, climbing, sweeping, stooping, kneeling, shoveling, crouching, lifting and handling of materials. Frequent lifting, grasping and carrying materials and equipment up to 50 lbs. Service team employees, with limited exceptions, are required to use their own smartphone to perform certain aspects of their job. The device must have updated software and must be password-protected and compliant with in-house security systems and operations software.
Bonus Qualifications
Managerial experience
Salary
$37.78 to $46.18 per hour Employees are eligible for overtime pay and performance incentives. The starting pay will be determined based on job-related skills, experience, and qualifications.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Management
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