The Home Depot
Analyst, Online Category Experience - Content (Decor)
The Home Depot, Atlanta, Georgia, United States, 30383
Overview
The
Analyst, Online Category Experience - Content (Decor)
role at
The Home Depot
seeks a results‑driven professional who works closely with their leadership team to understand merchandising strategies and objectives. This position will analyze and leverage customer information and behaviors as well as competitive benchmarking to identify areas necessary to improve the customer research/shopping experience. Ultimately, these improvements will result in improved customer and associate satisfaction, increased traffic and sales, and improved conversion. This role is an opportunity to be at the leading edge of truly channel-interconnected retail leadership, while further building functional skills in merchandising.
Key Responsibilities
10% Perform ad hoc reporting based on the business needs and extract the proper data from relevant systems.
40% Analyze customer information (external data, internal research, site behaviors, post-transaction data) to identify the most significant opportunities to improve the customer experience across categories.
25% Execute system changes for promotional activity.
25% Execute taxonomy changes in the system necessary to support new onboarding and business changes.
Direct Manager/Direct Reports
Position reports to Manager or Sr Manager, Category Experience
This position has 0 direct reports.
Travel Requirements
Typically requires overnight travel less than 10% of the time.
Physical Requirements
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
No travel required.
Minimum Qualifications
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications
Strong numeric and advanced analytics aptitude
Basic technical aptitude with web-based tools and advanced proficiency of the Microsoft Office Suite
The ability to understand and influence cross-functional inputs to Merchandising, for achieving better output results
High comfort level with working in an ambiguous, fast paced environment
Ability to solve complex problems
Strong interpersonal, motivational, and communication skills (speaking, writing, presenting)
Strong attention to detail
Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education
No additional education
Minimum Years Of Work Experience
0
Preferred Years Of Work Experience
No additional years of experience
Minimum Leadership Experience
None
Preferred Leadership Experience
None
Certifications
None
Competencies
Action Oriented
Collaborates
Communicates Effectively
Customer Focus
Drives Results
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
Consumer Services
#J-18808-Ljbffr
Analyst, Online Category Experience - Content (Decor)
role at
The Home Depot
seeks a results‑driven professional who works closely with their leadership team to understand merchandising strategies and objectives. This position will analyze and leverage customer information and behaviors as well as competitive benchmarking to identify areas necessary to improve the customer research/shopping experience. Ultimately, these improvements will result in improved customer and associate satisfaction, increased traffic and sales, and improved conversion. This role is an opportunity to be at the leading edge of truly channel-interconnected retail leadership, while further building functional skills in merchandising.
Key Responsibilities
10% Perform ad hoc reporting based on the business needs and extract the proper data from relevant systems.
40% Analyze customer information (external data, internal research, site behaviors, post-transaction data) to identify the most significant opportunities to improve the customer experience across categories.
25% Execute system changes for promotional activity.
25% Execute taxonomy changes in the system necessary to support new onboarding and business changes.
Direct Manager/Direct Reports
Position reports to Manager or Sr Manager, Category Experience
This position has 0 direct reports.
Travel Requirements
Typically requires overnight travel less than 10% of the time.
Physical Requirements
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
No travel required.
Minimum Qualifications
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications
Strong numeric and advanced analytics aptitude
Basic technical aptitude with web-based tools and advanced proficiency of the Microsoft Office Suite
The ability to understand and influence cross-functional inputs to Merchandising, for achieving better output results
High comfort level with working in an ambiguous, fast paced environment
Ability to solve complex problems
Strong interpersonal, motivational, and communication skills (speaking, writing, presenting)
Strong attention to detail
Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education
No additional education
Minimum Years Of Work Experience
0
Preferred Years Of Work Experience
No additional years of experience
Minimum Leadership Experience
None
Preferred Leadership Experience
None
Certifications
None
Competencies
Action Oriented
Collaborates
Communicates Effectively
Customer Focus
Drives Results
Seniority level
Not Applicable
Employment type
Full-time
Job function
Information Technology
Industries
Consumer Services
#J-18808-Ljbffr