Synchrony
Role Summary/Purpose
Role Summary/Purpose:
The VP, Fraud Models, Tools & Technology Leader is responsible for the overall leadership of the support functions of the Transactional Fraud strategy organization, including Fraud mitigation (CPP, emerging threats, trend detection), new client launches, Transaction Fraud Model Governance, Strategy Governance, MIS, and Data Management. The role drives innovation through leveraging PRISM teams for new data and technology builds, and solves unique issues including escalations. It also covers Vendor and 3rd Party Management, supplier management, and serving as the Transactional Fraud Data thought leader. The role interacts across the fraud landscape with PCM/clients, ops, enterprise fraud, and other cross-functional groups. The role reports to the VP, Account Management Fraud Strategy Leader, and supervises several direct reports and dotted line leadership responsibilities. Our Way of Working:
Were proud to offer choice and flexibility. At Synchrony, you may work from home, near a hub, or in an office. Occasionally you may be required to commute to the nearest office for in-person engagement activities such as meetings, training and culture events. Essential Responsibilities Lead Transaction Fraud Strategy Platform Management: Development and new functionality of Decisioning Platforms, Data and Analytics, including Strategy Ownership of Advanced Defense, the SAS Fraud Management Platform, and the Alerting Processes. Lead the Implementation of Fraud Policy rules to ensure the correct architecture is in place so Transactional Authentication is implemented, validated, and monitored to minimize and mitigate authentication failures. Lead the New Client integration team in the delivery of new clients and production. Collaborate with authentication, fraud operations, special investigations, enterprise fraud team, and client/other teams to balance fraud mitigation and customer experience. Manage Partnerships with 3rd Parties on breach data and compromised card signals; drive proactive fraud reissue campaigns for impacted accounts and cardholders. Manage 3rd Party Fraud tools to create multiple levels of Fraud Risk Mitigation layering. Provide leadership in cross-functional engagements across the Fraud teams on specific projects/initiatives. Leverage Fraud Communication Platforms and Technology to drive best-in-class client cardholder experiences during transactions. Serve as the Transactional Fraud Strategy Data Subject Matter Expert (SME).
Drive Robust Governance & Process Management
Actively monitor and drive model governance aspects related to transaction fraud models, support existing and new model builds and vendor offerings, including ongoing monitoring and addressing performance issues per MRM framework in partnership with modeling teams. Drive appropriate Strategy Governance and processes to ensure successful reviews by 2nd Line, 3rd Line, and regulators. Responsible for process controls and maintaining regulatory review rhythm with Compliance, Legal & Fair Lending. Manage the Strategy control function for the 1st line Transactional Fraud Strategy team, including in-line quality assurance of strategy changes, issue management, exam management, and management of non-model tools and EUCs. Support related regulatory exams, audits, and business continuity planning.
Spearhead Innovation, and Partner Collaboration
Provide vision around future landscape to leverage agile teams and innovative techniques to enhance capabilities. Actively drive innovation investments and development of new tools and data solutions (PRISM, new models, etc.) to inform strategy decisions. Engage with networks (e.g., Visa, MC) on industry trends, score models, and evolving fraud protection mechanisms. Perform other duties and/or special projects as assigned.
Qualifications/Requirements
Bachelors degree and 7+ years of experience building analytically derived strategies within Fraud, Credit, Marketing, Risk or Collections in Financial services; or, in lieu of a Bachelors degree, 10+ years of such experience. 5+ years experience in strategy development or related experience involving strong analytics acumen. 3+ years exposure in Fraud Management within consumer lending. 3+ years of experience with data tabulation or pattern recognition software (e.g., Tableau, SAS Viya, Neo4J).
Desired Characteristics
Natural curiosity and passion to drive change in consumer lending. Advanced programming with SAS, SQL, R, Python or analogous languages. Experience analyzing large data sets to derive strategic insights. Knowledge/awareness of Transaction Fraud systems (e.g., SAS FM, Advance Defense) and modeling tools. Experience developing Consumer/Commercial Fraud Strategies. Ability to conduct advanced data analysis and complex designs/algorithms. Experience using advanced modeling and data mining techniques (e.g., machine learning, big data) to develop/optimize Fraud strategies. Prior experience managing small to medium-sized teams. Strong communication, relationship management, influencing, and presentation skills with senior leaders. Leadership experience operating at a strategic level as part of a cross-functional team. Masters Degree or MBA with advanced analytic focus, or equivalent advanced degree.
Grade/Level:
13 The salary range for this position is
155,000.00 - 260,000.00
USD annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires must have 9 months of continuous service with the company before they are eligible to post on other roles; associates must meet time-in-position and performance expectations.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment
When you join us, youll be part of an inclusive culture where your skills, experience, and voice are valued. Were building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in Employee Resource Groups (ERGs). This starts when you apply for a role at Synchrony. We ensure all qualified applicants receive consideration without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. Were proud of our award-winning culture for all. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Tell us if you require a reasonable accommodation to apply or perform your job. If you need special accommodations, please call our Career Support Line at 1-866-301-5627. Representatives are available 8am5pm Monday to Friday, Central Standard Time.
Job Family Group: Credit #J-18808-Ljbffr
Role Summary/Purpose:
The VP, Fraud Models, Tools & Technology Leader is responsible for the overall leadership of the support functions of the Transactional Fraud strategy organization, including Fraud mitigation (CPP, emerging threats, trend detection), new client launches, Transaction Fraud Model Governance, Strategy Governance, MIS, and Data Management. The role drives innovation through leveraging PRISM teams for new data and technology builds, and solves unique issues including escalations. It also covers Vendor and 3rd Party Management, supplier management, and serving as the Transactional Fraud Data thought leader. The role interacts across the fraud landscape with PCM/clients, ops, enterprise fraud, and other cross-functional groups. The role reports to the VP, Account Management Fraud Strategy Leader, and supervises several direct reports and dotted line leadership responsibilities. Our Way of Working:
Were proud to offer choice and flexibility. At Synchrony, you may work from home, near a hub, or in an office. Occasionally you may be required to commute to the nearest office for in-person engagement activities such as meetings, training and culture events. Essential Responsibilities Lead Transaction Fraud Strategy Platform Management: Development and new functionality of Decisioning Platforms, Data and Analytics, including Strategy Ownership of Advanced Defense, the SAS Fraud Management Platform, and the Alerting Processes. Lead the Implementation of Fraud Policy rules to ensure the correct architecture is in place so Transactional Authentication is implemented, validated, and monitored to minimize and mitigate authentication failures. Lead the New Client integration team in the delivery of new clients and production. Collaborate with authentication, fraud operations, special investigations, enterprise fraud team, and client/other teams to balance fraud mitigation and customer experience. Manage Partnerships with 3rd Parties on breach data and compromised card signals; drive proactive fraud reissue campaigns for impacted accounts and cardholders. Manage 3rd Party Fraud tools to create multiple levels of Fraud Risk Mitigation layering. Provide leadership in cross-functional engagements across the Fraud teams on specific projects/initiatives. Leverage Fraud Communication Platforms and Technology to drive best-in-class client cardholder experiences during transactions. Serve as the Transactional Fraud Strategy Data Subject Matter Expert (SME).
Drive Robust Governance & Process Management
Actively monitor and drive model governance aspects related to transaction fraud models, support existing and new model builds and vendor offerings, including ongoing monitoring and addressing performance issues per MRM framework in partnership with modeling teams. Drive appropriate Strategy Governance and processes to ensure successful reviews by 2nd Line, 3rd Line, and regulators. Responsible for process controls and maintaining regulatory review rhythm with Compliance, Legal & Fair Lending. Manage the Strategy control function for the 1st line Transactional Fraud Strategy team, including in-line quality assurance of strategy changes, issue management, exam management, and management of non-model tools and EUCs. Support related regulatory exams, audits, and business continuity planning.
Spearhead Innovation, and Partner Collaboration
Provide vision around future landscape to leverage agile teams and innovative techniques to enhance capabilities. Actively drive innovation investments and development of new tools and data solutions (PRISM, new models, etc.) to inform strategy decisions. Engage with networks (e.g., Visa, MC) on industry trends, score models, and evolving fraud protection mechanisms. Perform other duties and/or special projects as assigned.
Qualifications/Requirements
Bachelors degree and 7+ years of experience building analytically derived strategies within Fraud, Credit, Marketing, Risk or Collections in Financial services; or, in lieu of a Bachelors degree, 10+ years of such experience. 5+ years experience in strategy development or related experience involving strong analytics acumen. 3+ years exposure in Fraud Management within consumer lending. 3+ years of experience with data tabulation or pattern recognition software (e.g., Tableau, SAS Viya, Neo4J).
Desired Characteristics
Natural curiosity and passion to drive change in consumer lending. Advanced programming with SAS, SQL, R, Python or analogous languages. Experience analyzing large data sets to derive strategic insights. Knowledge/awareness of Transaction Fraud systems (e.g., SAS FM, Advance Defense) and modeling tools. Experience developing Consumer/Commercial Fraud Strategies. Ability to conduct advanced data analysis and complex designs/algorithms. Experience using advanced modeling and data mining techniques (e.g., machine learning, big data) to develop/optimize Fraud strategies. Prior experience managing small to medium-sized teams. Strong communication, relationship management, influencing, and presentation skills with senior leaders. Leadership experience operating at a strategic level as part of a cross-functional team. Masters Degree or MBA with advanced analytic focus, or equivalent advanced degree.
Grade/Level:
13 The salary range for this position is
155,000.00 - 260,000.00
USD annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires must have 9 months of continuous service with the company before they are eligible to post on other roles; associates must meet time-in-position and performance expectations.
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment
When you join us, youll be part of an inclusive culture where your skills, experience, and voice are valued. Were building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in Employee Resource Groups (ERGs). This starts when you apply for a role at Synchrony. We ensure all qualified applicants receive consideration without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. Were proud of our award-winning culture for all. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Tell us if you require a reasonable accommodation to apply or perform your job. If you need special accommodations, please call our Career Support Line at 1-866-301-5627. Representatives are available 8am5pm Monday to Friday, Central Standard Time.
Job Family Group: Credit #J-18808-Ljbffr