TAWA Supermarket
Business System Analyst (Business Support Specialist)
TAWA Supermarket, Union City, California, United States, 94587
Business System Analyst (Business Support Specialist)
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Business System Analyst (Business Support Specialist)
role at
Tawa Supermarket, Inc. Summary The IS Business Support Specialist will primarily manage data operations within our ERP and retail systems. This role includes managing sales processes, handling sales errors, and overseeing physical inventory processing. The specialist will also provide after-hours support as necessary, ensuring smooth and efficient IT operations. The ideal candidate is proactive, organized, and thrives in a challenging environment. Responsibilities Manage and maintain data operations within the ERP and retail systems. Oversee and ensure the accuracy of sales processes, including order entry, invoicing, and payment processing. Address and resolve sales errors and discrepancies promptly and efficiently. Monitor and oversee physical inventory processing, including reconciling stock levels, conducting audits, and investigating discrepancies. Collaborate with cross-functional teams to gather requirements, identify areas for improvement, and implement system enhancements. Proactively identify and troubleshoot system issues, and work towards effective resolutions. Provide after-hours support as needed to ensure uninterrupted IT operations. Generate regular reports and provide analysis of data to support decision-making processes. Assist in developing and documenting standard operating procedures (SOPs) for data management processes. Stay up-to-date with industry trends and best practices in IS Business Support and retail systems. Perform other duties as assigned by management.
Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience in IS Business Support or a similar role. Proficiency in data analysis and reporting tools, such as Microsoft Office Suite and other related software. Familiarity with sales processes, order management, and inventory control. Proactive and self-motivated attitude, with ownership, accountability, enthusiasm, initiative, and pride in the job. Strong knowledge of ERP and retail systems, including data management and analysis. Excellent problem-solving and analytical skills, with the ability to identify issues and propose effective solutions. Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and stakeholders. Strong attention to detail and ability to manage and reconcile large datasets. Ability to work independently and handle multiple tasks in a fast-paced environment. Ability to provide after-hours support when required. Bilingual proficiency in English/Mandarin is preferred. Authorized to work in the United States without sponsorship.
Physical Requirements Prolonged periods of sitting at a desk and working on a computer. May require standing or walking for extended periods, lifting up to 25 pounds, and performing repetitive motions.
Position Details Employment Type: Full Time Location: 2931 Faber St., Union City, CA 94587 Working Schedule: Monday - Friday 9:00 AM - 5:30 PM Available to work on flexible schedules, including weekends and holidays as necessary
Benefits Medical, Dental, Vision, and Life Insurance 401(k) Retirement Savings Plan with 4% Company Match Long-Term Service Award Employee Discount Paid Time Off
Compensation The pay range for this job starts at $70,000 per year. This is a general guideline and not a guarantee of compensation. Final offer depends on responsibilities, education, skills, qualifications, experience, and location. Compliance We prioritize applicant safety. Be wary of unsolicited offers, requests for personal information or upfront payments, or unprofessional communication. For guidance on identifying job scams, visit Indeed's career advice page: https://www.indeed.com/career-advice/finding-a-job/job-scams. Disclaimer Our goal is to be a recognized leader in the industry while providing a great workplace. Job descriptions describe the general nature and level of work and may not cover all duties or responsibilities. Skills, duties, and responsibilities may change at any time. We are an E.E.O. employer. Seniorities Mid-Senior level
Employment Type Full-time
Job Function Information Technology
Industries Retail Groceries
Referrals increase your chances of interviewing at Tawa Supermarket, Inc. by 2x Get notified about new Business System Analyst jobs in Union City, CA. Current market data for similar roles in the area is provided for reference. #J-18808-Ljbffr
Join to apply for the
Business System Analyst (Business Support Specialist)
role at
Tawa Supermarket, Inc. Summary The IS Business Support Specialist will primarily manage data operations within our ERP and retail systems. This role includes managing sales processes, handling sales errors, and overseeing physical inventory processing. The specialist will also provide after-hours support as necessary, ensuring smooth and efficient IT operations. The ideal candidate is proactive, organized, and thrives in a challenging environment. Responsibilities Manage and maintain data operations within the ERP and retail systems. Oversee and ensure the accuracy of sales processes, including order entry, invoicing, and payment processing. Address and resolve sales errors and discrepancies promptly and efficiently. Monitor and oversee physical inventory processing, including reconciling stock levels, conducting audits, and investigating discrepancies. Collaborate with cross-functional teams to gather requirements, identify areas for improvement, and implement system enhancements. Proactively identify and troubleshoot system issues, and work towards effective resolutions. Provide after-hours support as needed to ensure uninterrupted IT operations. Generate regular reports and provide analysis of data to support decision-making processes. Assist in developing and documenting standard operating procedures (SOPs) for data management processes. Stay up-to-date with industry trends and best practices in IS Business Support and retail systems. Perform other duties as assigned by management.
Qualifications Bachelor's degree in Information Technology, Computer Science, or a related field. Proven experience in IS Business Support or a similar role. Proficiency in data analysis and reporting tools, such as Microsoft Office Suite and other related software. Familiarity with sales processes, order management, and inventory control. Proactive and self-motivated attitude, with ownership, accountability, enthusiasm, initiative, and pride in the job. Strong knowledge of ERP and retail systems, including data management and analysis. Excellent problem-solving and analytical skills, with the ability to identify issues and propose effective solutions. Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams and stakeholders. Strong attention to detail and ability to manage and reconcile large datasets. Ability to work independently and handle multiple tasks in a fast-paced environment. Ability to provide after-hours support when required. Bilingual proficiency in English/Mandarin is preferred. Authorized to work in the United States without sponsorship.
Physical Requirements Prolonged periods of sitting at a desk and working on a computer. May require standing or walking for extended periods, lifting up to 25 pounds, and performing repetitive motions.
Position Details Employment Type: Full Time Location: 2931 Faber St., Union City, CA 94587 Working Schedule: Monday - Friday 9:00 AM - 5:30 PM Available to work on flexible schedules, including weekends and holidays as necessary
Benefits Medical, Dental, Vision, and Life Insurance 401(k) Retirement Savings Plan with 4% Company Match Long-Term Service Award Employee Discount Paid Time Off
Compensation The pay range for this job starts at $70,000 per year. This is a general guideline and not a guarantee of compensation. Final offer depends on responsibilities, education, skills, qualifications, experience, and location. Compliance We prioritize applicant safety. Be wary of unsolicited offers, requests for personal information or upfront payments, or unprofessional communication. For guidance on identifying job scams, visit Indeed's career advice page: https://www.indeed.com/career-advice/finding-a-job/job-scams. Disclaimer Our goal is to be a recognized leader in the industry while providing a great workplace. Job descriptions describe the general nature and level of work and may not cover all duties or responsibilities. Skills, duties, and responsibilities may change at any time. We are an E.E.O. employer. Seniorities Mid-Senior level
Employment Type Full-time
Job Function Information Technology
Industries Retail Groceries
Referrals increase your chances of interviewing at Tawa Supermarket, Inc. by 2x Get notified about new Business System Analyst jobs in Union City, CA. Current market data for similar roles in the area is provided for reference. #J-18808-Ljbffr