Global Partners
Overview
The
General Store Manager (GM)
is responsible for the management of the ongoing day-to-day operations of the store, while adhering to Company policies and procedures; direct supervision of staff; maximizing store profits and ensuring a high level of customer services and store appearance. Global Partners LP has over 90 years of experience delivering energy to communities. From Alltown Fresh, with its chef-led retail experience, to a network of more than 50 liquid energy terminals across the eastern seaboard and beyond, Global Partners delivers value to guests and customers across the US. Global Partners embraces the future, investing in the energy transition with initiatives like GlobalGLO and supporting communities where we operate. We’re looking for passionate people to contribute to the company’s future. If you’re motivated by what’s next, Global Partners offers opportunities to push your career to the next level. Responsibilities
You are comfortable working in both an individual and team environment.
You have superior relationship‑building skills and can establish connections with guests and associates.
You lead by example and demonstrate a guest-first mentality.
You are detail oriented and have excellent organizational skills.
You can direct others and prioritize tasks.
You are a self-starter with demonstrated ability to make decisions.
You analyze trends and apply system thinking to complex issues.
You handle multiple projects simultaneously and independently.
Gauges of Responsibility Maximize store profitability through managing all controllable expenses, optimizing revenue, and leading and developing a high-performing team.
Responsible for guest and associate satisfaction, exceeding brand standards and managing store profitability.
Select, develop, and lead a highly engaged team.
Cultivate a positive shopping experience for all guests. Respond to guest complaints or inquiries. Solicit guest feedback and input; review information and create plans to meet guest expectations.
Staff the store to cover guest and business demands of a 24/7 operation. Proactively identify hiring needs across the store.
Allocate resources, delegate work, and manage time through efficient scheduling and labor hours.
Conduct all aspects of management training and monitor training to ensure proficiency and safety.
Create and sustain an inclusive store atmosphere and promote a productive, engaged team environment.
Value store associates through celebration and recognition.
Support development of associates and store management through talent management processes (e.g., performance management, development plans, career conversations, and development opportunities).
Provide direction and support for the team, monitor work to high standards, give feedback and coaching, provide development opportunities, complete performance appraisals, take corrective action when needed, and participate in hiring decisions.
Ensure store conditions meet or exceed safety, service, and operational efficiency standards by analyzing opportunities and executing policies, procedures, practices, and programs.
Adhere to work designs and implement improvement actions; manage safety programs and ensure proper execution and compliance.
Report and document all guest and associate incidents; ensure compliance with all laws and company policies.
Lead change initiatives, champion programs, and educate associates on the need for change; ensure programs are executed and sustained.
Meet or exceed key performance metric targets; deliver budgeted merchandise gross profit by implementing the merchandise plan.
Maintain awareness of store-level and organizational financial performance trends to help achieve profitability.
Monitor shift cash handling and inventory; assist investigations into shortages/overages and inventory variances.
Manage financial plans by reviewing financial reports and taking action to achieve goals; ensure execution of plans.
Analyze income statements and use reports to ensure profitability; manage inventory to maximize sales and control costs; manage cash procedures.
Build relationships with community partners to connect the store with its community.
Other duties as assigned.
Benefits
Competitive salaries and opportunities for growth; training for development.
Health and Wellness benefits, including medical, dental, vision and life insurance, plus wellness support.
401(k) with company match.
Tuition reimbursement after 6 months of service.
Paid volunteer time off for community involvement.
Interview Process
Apply to express interest in the role.
A talent acquisition team member will review your resume with the hiring manager; a recruiter may contact you.
Interviews may be in-person or virtual.
Qualifications
Must be available for flexible hours including day, night, weekends and/or holidays.
Leadership experience in fast-paced retail, food service, or fuel environment preferred.
Experience selecting, training, and managing staff.
Experience with labor allocation, sales building, scheduling, and managing expenses.
Experience coaching and developing team members through leadership.
Physical ability to reach, bend, twist, kneel, crouch, climb stairs, and lift up to 25 lbs. during a shift.
Must have reliable transportation and a valid driver’s license.
Applicants must be at least 18 years old.
1-2 years of supervisory experience.
Education: High School Diploma or Equivalent.
We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don’t check every box. We embrace different perspectives, backgrounds and experiences. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate on race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000. *Disclaimer: It is illegal to require or administer a lie detector test as a condition of employment in Massachusetts; violations may result in penalties.
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The
General Store Manager (GM)
is responsible for the management of the ongoing day-to-day operations of the store, while adhering to Company policies and procedures; direct supervision of staff; maximizing store profits and ensuring a high level of customer services and store appearance. Global Partners LP has over 90 years of experience delivering energy to communities. From Alltown Fresh, with its chef-led retail experience, to a network of more than 50 liquid energy terminals across the eastern seaboard and beyond, Global Partners delivers value to guests and customers across the US. Global Partners embraces the future, investing in the energy transition with initiatives like GlobalGLO and supporting communities where we operate. We’re looking for passionate people to contribute to the company’s future. If you’re motivated by what’s next, Global Partners offers opportunities to push your career to the next level. Responsibilities
You are comfortable working in both an individual and team environment.
You have superior relationship‑building skills and can establish connections with guests and associates.
You lead by example and demonstrate a guest-first mentality.
You are detail oriented and have excellent organizational skills.
You can direct others and prioritize tasks.
You are a self-starter with demonstrated ability to make decisions.
You analyze trends and apply system thinking to complex issues.
You handle multiple projects simultaneously and independently.
Gauges of Responsibility Maximize store profitability through managing all controllable expenses, optimizing revenue, and leading and developing a high-performing team.
Responsible for guest and associate satisfaction, exceeding brand standards and managing store profitability.
Select, develop, and lead a highly engaged team.
Cultivate a positive shopping experience for all guests. Respond to guest complaints or inquiries. Solicit guest feedback and input; review information and create plans to meet guest expectations.
Staff the store to cover guest and business demands of a 24/7 operation. Proactively identify hiring needs across the store.
Allocate resources, delegate work, and manage time through efficient scheduling and labor hours.
Conduct all aspects of management training and monitor training to ensure proficiency and safety.
Create and sustain an inclusive store atmosphere and promote a productive, engaged team environment.
Value store associates through celebration and recognition.
Support development of associates and store management through talent management processes (e.g., performance management, development plans, career conversations, and development opportunities).
Provide direction and support for the team, monitor work to high standards, give feedback and coaching, provide development opportunities, complete performance appraisals, take corrective action when needed, and participate in hiring decisions.
Ensure store conditions meet or exceed safety, service, and operational efficiency standards by analyzing opportunities and executing policies, procedures, practices, and programs.
Adhere to work designs and implement improvement actions; manage safety programs and ensure proper execution and compliance.
Report and document all guest and associate incidents; ensure compliance with all laws and company policies.
Lead change initiatives, champion programs, and educate associates on the need for change; ensure programs are executed and sustained.
Meet or exceed key performance metric targets; deliver budgeted merchandise gross profit by implementing the merchandise plan.
Maintain awareness of store-level and organizational financial performance trends to help achieve profitability.
Monitor shift cash handling and inventory; assist investigations into shortages/overages and inventory variances.
Manage financial plans by reviewing financial reports and taking action to achieve goals; ensure execution of plans.
Analyze income statements and use reports to ensure profitability; manage inventory to maximize sales and control costs; manage cash procedures.
Build relationships with community partners to connect the store with its community.
Other duties as assigned.
Benefits
Competitive salaries and opportunities for growth; training for development.
Health and Wellness benefits, including medical, dental, vision and life insurance, plus wellness support.
401(k) with company match.
Tuition reimbursement after 6 months of service.
Paid volunteer time off for community involvement.
Interview Process
Apply to express interest in the role.
A talent acquisition team member will review your resume with the hiring manager; a recruiter may contact you.
Interviews may be in-person or virtual.
Qualifications
Must be available for flexible hours including day, night, weekends and/or holidays.
Leadership experience in fast-paced retail, food service, or fuel environment preferred.
Experience selecting, training, and managing staff.
Experience with labor allocation, sales building, scheduling, and managing expenses.
Experience coaching and developing team members through leadership.
Physical ability to reach, bend, twist, kneel, crouch, climb stairs, and lift up to 25 lbs. during a shift.
Must have reliable transportation and a valid driver’s license.
Applicants must be at least 18 years old.
1-2 years of supervisory experience.
Education: High School Diploma or Equivalent.
We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don’t check every box. We embrace different perspectives, backgrounds and experiences. Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate on race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000. *Disclaimer: It is illegal to require or administer a lie detector test as a condition of employment in Massachusetts; violations may result in penalties.
#J-18808-Ljbffr