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Rush University Medical Center

Ambulatory Social Work Care Manager I-20195

Rush University Medical Center, Chicago, Illinois, United States, 60290

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Ambulatory Social Work Care Manager I-20195

Ambulatory Social Work Care Manager I-20195

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Rush University Medical Center Location: Chicago, Illinois Business Unit: Rush Medical Center Hospital: Rush University Medical Center Department: MHN Primary Care Case Mgmt Work Type: Full Time (Total FTE between 0.9 and 1.0) Shift: Shift 1 Work Schedule: 8 Hr (8:00 AM - 4:30 PM) Rush offers exceptional rewards and benefits. Pay Range:

$27.47 - $43.27 per hour Summary The Social Work Care Manager I is an Illinois licensed social worker who provides patient care through a diverse role as a clinician, educator, care coordinator, and advocate. The Social Work Care Manager I collaborates with other members of the health care team to facilitate effective care management and support services at the appropriate level of care and implement sustainable solutions to support patients and families. The Social Work Care Manager I incorporates a motivational interviewing approach, attending to the patient’s ability to successfully self-manage chronic illnesses and effectively utilize health care services. The individual who holds this position exemplifies the Rush mission, vision, and values and acts in accordance with Rush policies and procedures. Required Job Qualifications Master’s degree in Social Work from an accredited university required. Current State of Illinois licensure as a Licensed Social Worker (LSW) required. Experience related to psychosocial issues, crisis management, conflict resolution, person-centered planning, and care transitions required. Be willing to co-locate in the outpatient clinic when needed. Proficient and functional knowledge of Microsoft Office Suite. Process improvement skills, ability to perform tasks independently, prioritize workload, problem-solve, and analyze data. Excellent verbal and written communication and organizational skills. Preferred Job Qualifications LCSW or commitment to obtain. Experience utilizing motivational interviewing preferred. Experience working with managed care in a health care setting preferred. Case Management certification preferred (or commitment to obtain within 2.5 years). Bilingual English/Spanish highly desirable. Responsibilities Utilizes MHN portal and value-based care EMR reports to identify patients in need of outreach efforts from a psychosocial and environmental perspective based on inter-professional team collaboration, clinic referrals, ER, and patient discharges. Facilitates assessment of physiological, psychosocial, financial, cultural, and familial needs and coordinates psychosocial services. Develops a psychosocial plan of care and serves as a change agent to address complex needs. Aligns plan of care with available resources and proactively resolves barriers; promotes cost-effective quality care services. Participates in development, implementation, and evaluation of programs within respective clinics. Provides crisis intervention when needed. Provides educational materials and resources to patient and family tailored to learning abilities and language preference. Monitors care management outcomes using contract quality measures. Models a quality-based, proactive patient-centered approach to meet department and institutional goals. Documents in accordance with regulatory guidelines; communicates with treatment teams regarding progress, transitions of care, and referrals. Organizes and facilitates clinical supervision for social work staff; manages staff continuing education needs. Promotes and provides education about the care management role across the organization. Ensures care management policies/procedures align with regulatory guidelines; provides updates to committees as needed. Other duties as assigned. Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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