Neighborhood Healthcare
PACE Outreach & Marketing Specialist
Neighborhood Healthcare, Riverside, California, United States, 92504
Overview
In this dynamic role, you’ll be the face of our PACE (Program of All-Inclusive Care for the Elderly) initiative, actively engaging with the community to raise awareness and generate interest in our services. Your mission: build strong relationships with referral sources, identify potential participants, and help guide them toward enrollment—ultimately growing our program’s reach and impact. Join Neighborhood Healthcare as an Outreach & Marketing Specialist and play a vital role in transforming lives through compassionate, community-based care. Hybrid Schedule: Monday - Friday 8:00 am-5:00 pm (varies: 5 days onsite/outreach events, 1 day remote). This position will cover North Riverside/San Bernardino areas. In addition to a competitive hourly rate, this position offers both individual and team performance bonuses, providing excellent earning potential. Responsibilities
Conducts targeted outreach and training to community-based organizations Participates in community events and fairs to build relationships and partnerships with other community organizations (e.g., food pantries, churches) Works collaboratively with the Outreach and Enrollment supervisor to develop outreach strategies and foster relationships within the community Maintains reports to assess and analyze outreach activities to maximize enrollments Develops rapport and maintains relationships with other departments to raise awareness of available services Provides exceptional customer service to potential participants for our PACE programs and services Prepares written reports and maintains accurate records, including outreach logs Provides program tours, intakes, education, and enrollment assistance to determine participant needs and enrollment eligibility, including in participants’ homes as needed Qualifications
Education/Experience High school/GED required; bachelor’s degree in marketing, communications, public relations or related field preferred Valid CA DHCS PACE and Medi-Cal Marketing certification or must obtain within 60 days of hire Appropriate sales and marketing techniques to outreach to diverse social and ethnic groups and to communicate effectively with them and generate referrals Two years’ customer service experience required; strong sales experience highly preferred Experience working in healthcare and marketing to underserved populations preferred Valid CA driver’s license and proof of auto insurance required Valid BLS certification in accordance with the American Heart Association Guidelines required upon hire Additional Qualifications (Knowledge, Skills and Abilities) Excellent verbal and written communication skills, including superior composition, typing and proofreading skills Ability to interpret a variety of instructions in written, oral, diagram, or schedule form Knowledge of Neighborhood Healthcare and PACE programs and services Knowledgeable about sales and marketing techniques to outreach to diverse groups and generate referrals Knowledgeable about systems and procedures to track and trend all sales activity Ability to create contacts and generate referral sources Knowledge of health care service delivery, managed care, and health care systems Ability to manage multiple tasks simultaneously with strong planning, presenting, and organizational skills Ability to cultivate positive relationships with internal departments and external stakeholders Ability to work as part of a team and independently Ability to work flexible schedules, including weekends Ability to handle highly confidential information professionally and ethically Physical Requirements
Ability to lift/carry 15 lbs Ability to stand for long periods Neighborhood Healthcare offers a generous benefit plan that includes partially company-paid Medical, Dental, and Vision Plans, vacation, holidays, sick/personal time, Volunteer Time Off, a 403(b) retirement plan, and more. Pay range: $29.71 - $40.96 per hour, with individual and team performance bonuses. Compensation Disclosure:
The posted salary range reflects the designated pay grade for this position. Actual compensation will be based on factors including knowledge, skills, experience, market data, internal equity, budgetary considerations, and organizational needs. Seniority level
Associate Employment type
Full-time Job function
Non-profit Organizations
#J-18808-Ljbffr
In this dynamic role, you’ll be the face of our PACE (Program of All-Inclusive Care for the Elderly) initiative, actively engaging with the community to raise awareness and generate interest in our services. Your mission: build strong relationships with referral sources, identify potential participants, and help guide them toward enrollment—ultimately growing our program’s reach and impact. Join Neighborhood Healthcare as an Outreach & Marketing Specialist and play a vital role in transforming lives through compassionate, community-based care. Hybrid Schedule: Monday - Friday 8:00 am-5:00 pm (varies: 5 days onsite/outreach events, 1 day remote). This position will cover North Riverside/San Bernardino areas. In addition to a competitive hourly rate, this position offers both individual and team performance bonuses, providing excellent earning potential. Responsibilities
Conducts targeted outreach and training to community-based organizations Participates in community events and fairs to build relationships and partnerships with other community organizations (e.g., food pantries, churches) Works collaboratively with the Outreach and Enrollment supervisor to develop outreach strategies and foster relationships within the community Maintains reports to assess and analyze outreach activities to maximize enrollments Develops rapport and maintains relationships with other departments to raise awareness of available services Provides exceptional customer service to potential participants for our PACE programs and services Prepares written reports and maintains accurate records, including outreach logs Provides program tours, intakes, education, and enrollment assistance to determine participant needs and enrollment eligibility, including in participants’ homes as needed Qualifications
Education/Experience High school/GED required; bachelor’s degree in marketing, communications, public relations or related field preferred Valid CA DHCS PACE and Medi-Cal Marketing certification or must obtain within 60 days of hire Appropriate sales and marketing techniques to outreach to diverse social and ethnic groups and to communicate effectively with them and generate referrals Two years’ customer service experience required; strong sales experience highly preferred Experience working in healthcare and marketing to underserved populations preferred Valid CA driver’s license and proof of auto insurance required Valid BLS certification in accordance with the American Heart Association Guidelines required upon hire Additional Qualifications (Knowledge, Skills and Abilities) Excellent verbal and written communication skills, including superior composition, typing and proofreading skills Ability to interpret a variety of instructions in written, oral, diagram, or schedule form Knowledge of Neighborhood Healthcare and PACE programs and services Knowledgeable about sales and marketing techniques to outreach to diverse groups and generate referrals Knowledgeable about systems and procedures to track and trend all sales activity Ability to create contacts and generate referral sources Knowledge of health care service delivery, managed care, and health care systems Ability to manage multiple tasks simultaneously with strong planning, presenting, and organizational skills Ability to cultivate positive relationships with internal departments and external stakeholders Ability to work as part of a team and independently Ability to work flexible schedules, including weekends Ability to handle highly confidential information professionally and ethically Physical Requirements
Ability to lift/carry 15 lbs Ability to stand for long periods Neighborhood Healthcare offers a generous benefit plan that includes partially company-paid Medical, Dental, and Vision Plans, vacation, holidays, sick/personal time, Volunteer Time Off, a 403(b) retirement plan, and more. Pay range: $29.71 - $40.96 per hour, with individual and team performance bonuses. Compensation Disclosure:
The posted salary range reflects the designated pay grade for this position. Actual compensation will be based on factors including knowledge, skills, experience, market data, internal equity, budgetary considerations, and organizational needs. Seniority level
Associate Employment type
Full-time Job function
Non-profit Organizations
#J-18808-Ljbffr