Neighborhood Healthcare
PACE Outreach & Marketing Specialist (Riverside/San Bernardino)
Neighborhood Healthcare, Riverside, California, United States, 92504
Overview
Join to apply for the
PACE Outreach & Marketing Specialist (Riverside/San Bernardino)
role at
Neighborhood Healthcare . Hybrid Schedule: Monday - Friday 8:00 am-5:00 pm (varies: 5 days onsite/outreach events, 1 day remote). This position will cover North Riverside/San Bernardino areas. In this dynamic role, you’ll be the face of our
PACE (Program of All-Inclusive Care for the Elderly)
initiative, actively engaging with the community to raise awareness and generate interest in our services. Your mission: build strong relationships with referral sources, identify potential participants, and help guide them toward enrollment—ultimately growing our program’s reach and impact. You’ll collaborate closely with our Enrollment Specialists to drive census growth, while championing Neighborhood Healthcare’s values, culture, and mission. If you thrive in fast-paced environments, love connecting with people, and are motivated by meaningful work, we want to hear from you. Join Neighborhood Healthcare as an
Outreach & Marketing Specialist
and play a vital role in transforming lives through compassionate, community-based care. Pay range: $29.71 - $40.96 per hour, depending on experience. In addition to a competitive hourly rate, this position offers both individual and team performance bonuses, providing excellent earning potential. Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. Actual compensation will be based on factors including knowledge, skills, experience, market data, internal equity, budgetary considerations and organizational needs. Neighborhood Healthcare offers a generous benefit plan that includes partial company-paid Medical, Dental, and Vision Plans, vacation, Holidays, Sick/Personal time, Volunteer Time Off (VTO), 403b Retirement plan, optional Health and Wellness events, and more. Eligibility and program-specific certifications may apply. Responsibilities
Conducts targeted outreach and training to community-based organizations Discovered and participates in community events and fairs to build relationships and partnerships with community organizations (e.g., food pantries, churches, and others) Collaborates with the Outreach and Enrollment supervisor to develop outreach strategies and foster community relationships Maintains reports to assess and analyze outreach activities to maximize enrollments Develops rapport and maintains relationships with other departments to raise awareness of available services Provides exceptional customer service to potential participants for PACE programs and services Prepares written reports and maintains accurate records, including outreach logs Provides program tours, intakes, education, and enrollment assistance—including in participants’ homes as needed Qualifications
Education/Experience
High school/GED required; bachelor’s degree in marketing, communications, public relations or related field preferred Valid CA DHCS PACE and Medi-Cal Marketing certification or must obtain within 60 days of hire Experience with sales and marketing techniques for outreach to diverse groups and generating referrals Two years’ customer service experience required; strong sales experience highly preferred Experience in healthcare and marketing to underserved populations preferred Valid CA driver’s license and proof of auto insurance required Valid BLS certification per American Heart Association guidelines required upon hire Bilingual (English/Spanish) preferred Additional Qualifications (Knowledge, Skills And Abilities)
Excellent verbal and written communication skills, including strong composition, typing and proofreading Ability to interpret various instructions in written, oral, diagram, or schedule form Knowledgeable about Neighborhood Healthcare and PACE programs and services Knowledgeable about sales and marketing techniques to outreach to diverse groups and generate referrals Knowledgeable about systems and procedures to track and trend sales activity Ability to build positive relationships with internal departments and external stakeholders Strategic and analytical thinking; ability to work both independently and as part of a team Ability to work flexible schedules, including weekends Ability to handle highly confidential information professionally and ethically Physical Requirements
Ability to lift/carry 15 lbs Ability to stand for long periods
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Join to apply for the
PACE Outreach & Marketing Specialist (Riverside/San Bernardino)
role at
Neighborhood Healthcare . Hybrid Schedule: Monday - Friday 8:00 am-5:00 pm (varies: 5 days onsite/outreach events, 1 day remote). This position will cover North Riverside/San Bernardino areas. In this dynamic role, you’ll be the face of our
PACE (Program of All-Inclusive Care for the Elderly)
initiative, actively engaging with the community to raise awareness and generate interest in our services. Your mission: build strong relationships with referral sources, identify potential participants, and help guide them toward enrollment—ultimately growing our program’s reach and impact. You’ll collaborate closely with our Enrollment Specialists to drive census growth, while championing Neighborhood Healthcare’s values, culture, and mission. If you thrive in fast-paced environments, love connecting with people, and are motivated by meaningful work, we want to hear from you. Join Neighborhood Healthcare as an
Outreach & Marketing Specialist
and play a vital role in transforming lives through compassionate, community-based care. Pay range: $29.71 - $40.96 per hour, depending on experience. In addition to a competitive hourly rate, this position offers both individual and team performance bonuses, providing excellent earning potential. Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. Actual compensation will be based on factors including knowledge, skills, experience, market data, internal equity, budgetary considerations and organizational needs. Neighborhood Healthcare offers a generous benefit plan that includes partial company-paid Medical, Dental, and Vision Plans, vacation, Holidays, Sick/Personal time, Volunteer Time Off (VTO), 403b Retirement plan, optional Health and Wellness events, and more. Eligibility and program-specific certifications may apply. Responsibilities
Conducts targeted outreach and training to community-based organizations Discovered and participates in community events and fairs to build relationships and partnerships with community organizations (e.g., food pantries, churches, and others) Collaborates with the Outreach and Enrollment supervisor to develop outreach strategies and foster community relationships Maintains reports to assess and analyze outreach activities to maximize enrollments Develops rapport and maintains relationships with other departments to raise awareness of available services Provides exceptional customer service to potential participants for PACE programs and services Prepares written reports and maintains accurate records, including outreach logs Provides program tours, intakes, education, and enrollment assistance—including in participants’ homes as needed Qualifications
Education/Experience
High school/GED required; bachelor’s degree in marketing, communications, public relations or related field preferred Valid CA DHCS PACE and Medi-Cal Marketing certification or must obtain within 60 days of hire Experience with sales and marketing techniques for outreach to diverse groups and generating referrals Two years’ customer service experience required; strong sales experience highly preferred Experience in healthcare and marketing to underserved populations preferred Valid CA driver’s license and proof of auto insurance required Valid BLS certification per American Heart Association guidelines required upon hire Bilingual (English/Spanish) preferred Additional Qualifications (Knowledge, Skills And Abilities)
Excellent verbal and written communication skills, including strong composition, typing and proofreading Ability to interpret various instructions in written, oral, diagram, or schedule form Knowledgeable about Neighborhood Healthcare and PACE programs and services Knowledgeable about sales and marketing techniques to outreach to diverse groups and generate referrals Knowledgeable about systems and procedures to track and trend sales activity Ability to build positive relationships with internal departments and external stakeholders Strategic and analytical thinking; ability to work both independently and as part of a team Ability to work flexible schedules, including weekends Ability to handle highly confidential information professionally and ethically Physical Requirements
Ability to lift/carry 15 lbs Ability to stand for long periods
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