Neil Jones Food Company
On Site Claims Specialist
Neil Jones Food Company, Vancouver, Washington, United States, 98662
The Neil Jones Food Company is an industry leader, processing superior quality fresh-packed, vine-ripened California tomatoes and Pacific Northwest fruit. Headquartered in Vancouver, Washington, NJFC has been providing our nations discerning foodservice, retail, industrial and institutional customers with the finest quality canned and pouched products for over 50 years. NJFC operates three production facilities: Northwest Packing in Vancouver, WA.; San Benito Foods, in Hollister, CA; and Toma-Tek in Firebaugh, CA.
The Neil Jones Food Company is looking for a reliable, detail-oriented, and organized professional to join our team as a
Claims Specialist! This onsite position will collaborate with internal departments and customers to resolve discrepancies timely. This role will be responsible for following all claim standard operating procedures to fairly resolve all claims with integrity and represent our Company customer satisfaction standards at our corporate headquarters in Vancouver, WA. If you are interested in this collaborative opportunity to utilize your analytical skills, apply today to learn more! To learn more about the Neil Jones Food Company, please see our About Us video, Our Story - Neil Jones Food Company Key Responsibilities: Research and resolve customer claims timely. Analyze information to evaluate assigned claims to determine the extent of loss. Maintain accurate documentation necessary to resolve complex issues. Update claims system on a continual basis to accurately reflect status and daily track and monitor claim status to keep claims moving through workflow. Provide excellent communication both internally and externally with customers and work collaboratively across teams and departments to help resolve any claims matter. Requirements : High school diploma; associates degree in accounting, Business Management, or related field preferred; or any equivalent combination of experience and training that demonstrates the ability to perform the key responsibilities of this position. 2 years Loss prevention, Claims, production planning in manufacturing environment or quality assurance experience preferred. Demonstrated knowledge of claims processing or quality assurance work experience. Strong written (grammar, spelling, punctuation, vocabulary) and oral communication, interpersonal skills, and proficiency with MS Office and supporting software. Ability to pass a pre-employment drug test and background check including employment and educational verification. Compensation: The hourly pay range is $20.50 - $24.50, based on experience and qualifications. Benefits: Medical, Dental, & Vision coverage 401(k) match with Traditional & Roth options available Company paid Life and AD&D insurance 10 paid vacation days, 9 paid holidays, and separate sick time Employee Assistance Program Numerous other voluntary insurance products available Convenient location, 2 miles west of downtown Vancouver Free parking Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Employee Polygraph Protection Act (EPPA) The Neil Jones Food Company participates in E-Verify E-Verify Participation If You Have the Right to Work, Don't Let Anyone Take It Away We are an Equal Opportunity and Fair Chance Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, disability, age, citizenship status, genetic information, military or veteran status, and other protected status under applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr
Claims Specialist! This onsite position will collaborate with internal departments and customers to resolve discrepancies timely. This role will be responsible for following all claim standard operating procedures to fairly resolve all claims with integrity and represent our Company customer satisfaction standards at our corporate headquarters in Vancouver, WA. If you are interested in this collaborative opportunity to utilize your analytical skills, apply today to learn more! To learn more about the Neil Jones Food Company, please see our About Us video, Our Story - Neil Jones Food Company Key Responsibilities: Research and resolve customer claims timely. Analyze information to evaluate assigned claims to determine the extent of loss. Maintain accurate documentation necessary to resolve complex issues. Update claims system on a continual basis to accurately reflect status and daily track and monitor claim status to keep claims moving through workflow. Provide excellent communication both internally and externally with customers and work collaboratively across teams and departments to help resolve any claims matter. Requirements : High school diploma; associates degree in accounting, Business Management, or related field preferred; or any equivalent combination of experience and training that demonstrates the ability to perform the key responsibilities of this position. 2 years Loss prevention, Claims, production planning in manufacturing environment or quality assurance experience preferred. Demonstrated knowledge of claims processing or quality assurance work experience. Strong written (grammar, spelling, punctuation, vocabulary) and oral communication, interpersonal skills, and proficiency with MS Office and supporting software. Ability to pass a pre-employment drug test and background check including employment and educational verification. Compensation: The hourly pay range is $20.50 - $24.50, based on experience and qualifications. Benefits: Medical, Dental, & Vision coverage 401(k) match with Traditional & Roth options available Company paid Life and AD&D insurance 10 paid vacation days, 9 paid holidays, and separate sick time Employee Assistance Program Numerous other voluntary insurance products available Convenient location, 2 miles west of downtown Vancouver Free parking Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA) Equal Employment Opportunity (EEO) Employee Polygraph Protection Act (EPPA) The Neil Jones Food Company participates in E-Verify E-Verify Participation If You Have the Right to Work, Don't Let Anyone Take It Away We are an Equal Opportunity and Fair Chance Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, disability, age, citizenship status, genetic information, military or veteran status, and other protected status under applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr