Insight Global
Base pay range
$34.00/hr - $38.00/hr Must Haves A bachelors degree from an accredited college or university, or equivalent experience, is required - degree in Computer Science, Business Analytics, Information Technology, Computer/Data Systems Management, or a related field is preferred Proficiency with Microsoft Office 365, Tableau, Snowflake, Business Intelligence (BI) tools, Grafana, Datadog, or SQL Ability to identify trends within data sets Technical expertise - IT background
Plusses
Degree in Computer Science, Business Analytics, Information Technology, Computer/Data Systems Management or related field is preferred
Day to day
As the Technology Support Analyst, you will be playing a crucial role in maintaining the overall digital health of the brand restaurants. This role involves the effective and strategic monitoring of core order injection processes to identify and resolve issues that may cause restaurants to operate below optimal digital health standards. This individual will leverage the latest technology tools to develop and implement solutions that stabilize and enhance our digital ordering platforms. Also, requiring collaboration with third party aggregators to identify and act on opportunities of improvement. This person needs strong interpersonal skills and patience. Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
Food and Beverage Services
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$34.00/hr - $38.00/hr Must Haves A bachelors degree from an accredited college or university, or equivalent experience, is required - degree in Computer Science, Business Analytics, Information Technology, Computer/Data Systems Management, or a related field is preferred Proficiency with Microsoft Office 365, Tableau, Snowflake, Business Intelligence (BI) tools, Grafana, Datadog, or SQL Ability to identify trends within data sets Technical expertise - IT background
Plusses
Degree in Computer Science, Business Analytics, Information Technology, Computer/Data Systems Management or related field is preferred
Day to day
As the Technology Support Analyst, you will be playing a crucial role in maintaining the overall digital health of the brand restaurants. This role involves the effective and strategic monitoring of core order injection processes to identify and resolve issues that may cause restaurants to operate below optimal digital health standards. This individual will leverage the latest technology tools to develop and implement solutions that stabilize and enhance our digital ordering platforms. Also, requiring collaboration with third party aggregators to identify and act on opportunities of improvement. This person needs strong interpersonal skills and patience. Seniority level
Associate
Employment type
Full-time
Job function
Information Technology
Industries
Food and Beverage Services
#J-18808-Ljbffr