JD Refers
Sales Strategy and Operations — Mercor
JD Refers, San Francisco, California, United States, 94199
About the Role Silicon Valley’s top AI companies work with Mercor to find domain experts who can help train and evaluate their models. They're seeking an exceptional Sales Strategy & Operations hire to drive critical initiatives that support Mercor’s next phase of growth. As the first member of the Sales Strategy & Operations team at Mercor, you will be responsible for standardizing their GTM efforts across major accounts, starting their deal desk function, and owning their CRM stack.
Ensure you read the information regarding this opportunity thoroughly before making an application. Key Responsibilities
Be the first Business Operations hire, owning Mercor's deal desk, CRM stack, and sales operations Build and manage the deal desk process supporting pricing strategy, approvals, quoting, and contract workflows for high-value, technical customers Design, deploy, and refine CRM workflows (HubSpot or equivalent), ensuring data integrity, visibility, and forecasting accuracy across GTM teams Partner with leadership to build dashboards and reporting infrastructure that surface pipeline insights, operational bottlenecks, and revenue drivers Create compelling materials for strategic presentations and partnerships Lay the foundation for a scalable BizOps org by documenting processes and building durable systems as the business grows rapidly. Strong Candidates Will Have
2–6+ years of experience in Consulting, Finance, BizOps, or internal strategy roles at a startups Proven ability to build and own a deal desk function, CRM systems, revenue processes from the ground up Excellent communication and organizational skills, comfort working with technical teams Highly proactive, execution-oriented, and comfortable with ambiguity in high-growth environments Very good with Google Sheets and optionally Slides Compensation
Base cash comp from $150K-$200K Generous equity grant A $20K relocation bonus (if moving to the Bay Area) A $10K housing bonus (if you live within 0.5 miles of our office) A $1K monthly stipend for meals Free Equinox membership Health insurance All qualified applicants considered without regard to legally protected characteristics. Reasonable accommodations provided upon request. Referral Disclosure: This role is posted by a participant in Mercor’s referral program. I do not represent Mercor. If you apply through my referral link and are hired, I may receive a referral bonus.
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Ensure you read the information regarding this opportunity thoroughly before making an application. Key Responsibilities
Be the first Business Operations hire, owning Mercor's deal desk, CRM stack, and sales operations Build and manage the deal desk process supporting pricing strategy, approvals, quoting, and contract workflows for high-value, technical customers Design, deploy, and refine CRM workflows (HubSpot or equivalent), ensuring data integrity, visibility, and forecasting accuracy across GTM teams Partner with leadership to build dashboards and reporting infrastructure that surface pipeline insights, operational bottlenecks, and revenue drivers Create compelling materials for strategic presentations and partnerships Lay the foundation for a scalable BizOps org by documenting processes and building durable systems as the business grows rapidly. Strong Candidates Will Have
2–6+ years of experience in Consulting, Finance, BizOps, or internal strategy roles at a startups Proven ability to build and own a deal desk function, CRM systems, revenue processes from the ground up Excellent communication and organizational skills, comfort working with technical teams Highly proactive, execution-oriented, and comfortable with ambiguity in high-growth environments Very good with Google Sheets and optionally Slides Compensation
Base cash comp from $150K-$200K Generous equity grant A $20K relocation bonus (if moving to the Bay Area) A $10K housing bonus (if you live within 0.5 miles of our office) A $1K monthly stipend for meals Free Equinox membership Health insurance All qualified applicants considered without regard to legally protected characteristics. Reasonable accommodations provided upon request. Referral Disclosure: This role is posted by a participant in Mercor’s referral program. I do not represent Mercor. If you apply through my referral link and are hired, I may receive a referral bonus.
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