OnBase QA Analyst

Engagement TypeContractResponsibilities: Assist in software (OnBase) activities in defined span of control for the organization. Review and create data entries in OnBase (Case management System) by reviewing emails and online filings Track and monitor process and work product improvement opportunities. Collect, review, and evaluate the project's required work products against standard work product templates. Verify that established measurement procedures are used and all required metrics are collected. Respond to requests for information. Develop quality standards. Monitor progress of action item resolution activity and ensure appropriate internal stakeholders are aware of pending deadlines. Conduct training courses with project teams on software quality review process. Research problems before approaching Quality Assurance Lead for assistance. Communicate accurate and useful status updates. Ability to work in a team environment Other duties as assigned. Strong communication skills; both written and spoken This is 40 hours a week Onsite responsibility. Must have transportation to work in downtown Columbus Ohio. No work from home will be allowed.Required/Desired SkillsSkill Required/Desired Amount of Experience Ability to work onsite 5x a week in downtown Columbus Required 0 Bachelor's degree in Computer Science, Information Systems, Business, or related field (or equivalent experience) Required 0 Experience in quality assurance, case/document management, or IT/business operations Required 2 Years Experience with OnBase (Hyland) or similar case/document management systems Required 2 Years Familiarity with compliance-driven environments and case management in government agencies Required 2 Years experience creating user guides or delivering structured training sessions Required 0 QA-related certifications (e.g., ISTQB, CSTE) or Hyland OnBase certification Nice to have 0 Experience with defect tracking tools (e.g., JIRA, Azure DevOps) or advanced Excel for metrics reporting Required 2 Years MS365 Expert - specifically word and excel Required 0Skills:ISTQB, CSTE,OnBase (Hyland)