Jobs via Dice
Tier 2 / Tier 3 IT Support Specialist - M
Jobs via Dice, Washington, District of Columbia, us, 20022
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Dice is the leading career destination for tech experts at every stage of their careers. Our client, Next Step Systems, is seeking the following. Apply via Dice today!
Tier 2 / Tier 3 IT Support Specialist, Washington, DC
We currently have a great opportunity for a Tier 2 / Tier 3 IT Support Specialist.
This position is primarily on-site but may allow for hybrid or remote flexibility if the candidate meets all background and compliance requirements. Responsibilities
Provide escalated IT support. Troubleshoot Windows 10/11, Microsoft 365 applications, VPNs, printers, and peripherals. Support VIP users. Document and escalate issues as needed. Qualifications
2 to 4 years of experience as an IT Support Specialist. Experience with Microsoft 365. Experience with VPN troubleshooting. Experience with ServiceNow or similar ITSM. A+/Network+ certification. Benefits
Benefits include medical insurance, retirement plan, PTO, etc. Additional information
Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: Software Development Arlington, VA $80,000.00-$135,000.00 6 days ago Reston, VA $70,000.00-$85,000.00 2 weeks ago Washington, DC $65,000.00-$75,000.00 7 months ago Washington, DC $65,000.00-$75,000.00 2 weeks ago Arlington, VA $60,000.00-$70,000.00 1 month ago Bethesda, MD $59,464.00-$74,330.00 3 weeks ago Sterling, VA $50,000.00-$65,000.00 1 year ago Information Technology Support Specialist Level I Data Center Technician, Deployment and Support, Public Sector Reston, VA $105,000.00-$151,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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This position is primarily on-site but may allow for hybrid or remote flexibility if the candidate meets all background and compliance requirements. Responsibilities
Provide escalated IT support. Troubleshoot Windows 10/11, Microsoft 365 applications, VPNs, printers, and peripherals. Support VIP users. Document and escalate issues as needed. Qualifications
2 to 4 years of experience as an IT Support Specialist. Experience with Microsoft 365. Experience with VPN troubleshooting. Experience with ServiceNow or similar ITSM. A+/Network+ certification. Benefits
Benefits include medical insurance, retirement plan, PTO, etc. Additional information
Seniority level: Entry level Employment type: Full-time Job function: Information Technology Industries: Software Development Arlington, VA $80,000.00-$135,000.00 6 days ago Reston, VA $70,000.00-$85,000.00 2 weeks ago Washington, DC $65,000.00-$75,000.00 7 months ago Washington, DC $65,000.00-$75,000.00 2 weeks ago Arlington, VA $60,000.00-$70,000.00 1 month ago Bethesda, MD $59,464.00-$74,330.00 3 weeks ago Sterling, VA $50,000.00-$65,000.00 1 year ago Information Technology Support Specialist Level I Data Center Technician, Deployment and Support, Public Sector Reston, VA $105,000.00-$151,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr