Arkansas Staffing
Senior Manager, Customer and Category Management
Arkansas Staffing, Bentonville, Arkansas, United States, 72712
Senior Manager, Customer And Category Management
TreeHouse Foods is seeking a Senior Manager, Customer Business based in our Bentonville, AR office. This role is responsible for leading the end-to-end commercial relationship with assigned customers, with full accountability for customer performance, including revenue growth, margin expansion, forecast accuracy, and execution of strategic plans. Serving as the primary liaison between TreeHouse Foods and key customer stakeholders, this position will ensure customer satisfaction, deliver on customer scorecard metrics, and drive growth opportunities through data-driven insights and collaborative business planning. You'll add value to this role by performing various functions including, but not limited to: Serve as the senior point of contact for assigned customers, developing and maintaining strong, strategic relationships. Lead the development and execution of customer-specific strategies that support annual operating plan (AOP) goals for revenue, margin, and share growth. Manage customer communications, align expectations, and proactively address business needs in partnership with internal teams. Resolve escalated customer issues by working cross-functionally with Customer Service, Supply Chain, and Operations teams. Represent the voice of the customer internally, providing actionable insights and leading business unit engagement to drive long-term growth opportunities. Ensure forecast accuracy and demand alignment through regular updates in Blue Yonder and other planning tools; develop and manage customer AOPs with Commercial Finance. Collaborate with cross-functional teams to optimize product availability and minimize allocation risk. Leverage internal and external data tools (Salesforce, Circana Unify+, SAP, BI platforms) to analyze performance, identify whitespace opportunities, and address SKU gaps. Lead and/or support strategic projects as needed, contributing to broader commercial team objectives Important details: This is a full-time, hybrid role on first shift. Approximately 15% travel to various TreeHouse locations, customer appointments, or other job-related functions. You'll fit right in if you have: Bachelor's degree in Business, Finance, Marketing, or a related field required; MBA or advanced degree preferred. Minimum 5 years of progressive experience in customer management, sales, or related commercial functions. Experience in the retail grocery channel, including Topco, is required. Proven track record of managing complex customer relationships and driving performance against sales and margin goals. Strong business and financial acumen, with deep understanding of P&L, pricing strategy, and trade fund management. Exceptional communication, negotiation, and presentation skills with the ability to influence across all levels. Proficient in Salesforce, Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams), SAP, Circana Unify+, and other business intelligence tools. Highly organized with the ability to manage multiple priorities, make data-driven decisions, and lead cross-functional collaboration. Your TreeHouse Foods Career is Just a Click Away! Click on the "Apply" button or go directly to to let us know you're ready to join our team! At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us "Engage and Delight One Customer at a Time". TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact disability-accommodations@.
TreeHouse Foods is seeking a Senior Manager, Customer Business based in our Bentonville, AR office. This role is responsible for leading the end-to-end commercial relationship with assigned customers, with full accountability for customer performance, including revenue growth, margin expansion, forecast accuracy, and execution of strategic plans. Serving as the primary liaison between TreeHouse Foods and key customer stakeholders, this position will ensure customer satisfaction, deliver on customer scorecard metrics, and drive growth opportunities through data-driven insights and collaborative business planning. You'll add value to this role by performing various functions including, but not limited to: Serve as the senior point of contact for assigned customers, developing and maintaining strong, strategic relationships. Lead the development and execution of customer-specific strategies that support annual operating plan (AOP) goals for revenue, margin, and share growth. Manage customer communications, align expectations, and proactively address business needs in partnership with internal teams. Resolve escalated customer issues by working cross-functionally with Customer Service, Supply Chain, and Operations teams. Represent the voice of the customer internally, providing actionable insights and leading business unit engagement to drive long-term growth opportunities. Ensure forecast accuracy and demand alignment through regular updates in Blue Yonder and other planning tools; develop and manage customer AOPs with Commercial Finance. Collaborate with cross-functional teams to optimize product availability and minimize allocation risk. Leverage internal and external data tools (Salesforce, Circana Unify+, SAP, BI platforms) to analyze performance, identify whitespace opportunities, and address SKU gaps. Lead and/or support strategic projects as needed, contributing to broader commercial team objectives Important details: This is a full-time, hybrid role on first shift. Approximately 15% travel to various TreeHouse locations, customer appointments, or other job-related functions. You'll fit right in if you have: Bachelor's degree in Business, Finance, Marketing, or a related field required; MBA or advanced degree preferred. Minimum 5 years of progressive experience in customer management, sales, or related commercial functions. Experience in the retail grocery channel, including Topco, is required. Proven track record of managing complex customer relationships and driving performance against sales and margin goals. Strong business and financial acumen, with deep understanding of P&L, pricing strategy, and trade fund management. Exceptional communication, negotiation, and presentation skills with the ability to influence across all levels. Proficient in Salesforce, Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams), SAP, Circana Unify+, and other business intelligence tools. Highly organized with the ability to manage multiple priorities, make data-driven decisions, and lead cross-functional collaboration. Your TreeHouse Foods Career is Just a Click Away! Click on the "Apply" button or go directly to to let us know you're ready to join our team! At TreeHouse Foods, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work to help us "Engage and Delight One Customer at a Time". TreeHouse Foods is an Equal Opportunity Employer that prohibits discrimination or harassment of any type. All qualified applicants are considered for employment without regard to race, color, national origin, age, sex, sexual orientation, gender, gender identity or expression, disability status, protected veteran status, or any other characteristic protected by law. Applicants who require an accommodation to participate in the job application or hiring process should contact disability-accommodations@.