Customer Service Representative Job at Robert Half in Saint Clair Shores

We are looking for a focused and adaptable Customer Service Representative to join our team in Saint Clair Shores, Michigan. In this Contract role, you will contribute to a growing medical device company while handling diverse responsibilities that support our operations. This position offers an excellent opportunity to grow your skills while working closely with a dedicated team.

Responsibilities:

• Perform accurate data entry to maintain and update records.

• Process pricing and quotes with attention to detail and efficiency.

• Coordinate the picking and shipping of products from the warehouse, ensuring timely deliveries.

• Utilize software tools such as QuickBooks, Salesforce, and Google Drive to complete tasks; training will be provided.

• Handle multiple responsibilities simultaneously, demonstrating strong organizational skills.

• Address customer inquiries and provide email correspondence to resolve issues effectively.

• Collaborate with team members to ensure smooth operations and contribute to a positive work environment.

• Assist with order entry and ensure accurate processing of customer requests.

• Participate in quarterly business casual meetings to stay updated on company goals.

• Previous experience in customer service or related roles.

• Proficiency in data entry and general operational tasks.

• Ability to learn and adapt to software tools such as QuickBooks, Salesforce, and Google Drive.

• Experience in Microsoft Office, including Word and Excel

• Strong multitasking skills and the ability to manage competing priorities.

• Excellent attention to detail and a commitment to accuracy.

• Effective communication skills, both written and verbal.