Customer Service Job at Coforge in South Charleston

Overview

Role: Customer Service

Location: South Charleston, WV

Position: Assistant Manager - Talent Acquisition Team at Coforge

Skills Required

• Promoting and/saving products and services.
• Providing an excellent customer experience via phone.
• Negotiating and completing save/service order requests from customers.
• Working with customers patiently, tactfully, and efficiently.
• Accurately informing customers of various fees and adjustments.
• Providing options to the customer based on product and service needs.
• Ability to follow tactical call flows to optimize the customer experience.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service

Industries

• Banking