LTS - Video Solutions for Security Professionals is hiring: Warehouse Associate

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Summary of Position
The Warehouse Associate performs the physical and administrative tasks involving warehousing, shipping, receiving, installation, order fulfillment of products, supplies and equipment.

Key Responsibilities

• RMA (Return Merchandise Authorization): Process customer returns according to company RMA policy; diagnose and authorize defective product returns; test and verify problems upon receipt; process RMA with vendors; work closely with Sales and Accounting Department on customer return and credit issues; provide excellent customer service, communicating effectively with customers verbally or in writing.

• Warehousing: Maintain warehouse as a neat, clean, and safe working environment; organize product, bin, lot, packaging supply, and equipment locations.

• Shipping and Receiving: Unpack and check goods received against purchase orders or invoices; report discrepancies accurately and in a timely manner; accurately pick products based on part numbers and quantities on pick lists; pack shipments to minimize shipping cost and ensure product safety; ensure products shipped out are in accordance with approved orders and specifications; familiarize with the company invoicing process; ensure daily orders are fulfilled accurately and timely with correct documentation; monitor factors that may impede timely fulfillment; assist with tracking of shipments; familiarize with FedEx, UPS, USPS, Freight, Int\'l shipments, customs process; coordinate trucking shipments.

• Installation: Install hard drives, update firmware, and test DVR and NVR systems to customer specifications.

• Inventory Control: Conduct periodic physical inventory counting and reconcile discrepancies in a timely manner.

Requirements & Qualifications

• Experience with RMA process is a plus
• Be a team player
• Meet and maintain department productivity standards
• Maintain consistent, proactive, and responsive communication with supervisor
• Follow warehousing, picking, packing, invoicing, shipping & receiving procedures
• Review work procedure and process; recommend measures to improve performance, efficiency, and quality of service
• Proficient computer skills to include Microsoft Office and Email
• Good written and verbal communication skills
• Able to lift heavy products up to 50 lbs on a regular basis; stand for a full shift (8 hours)
• Detail oriented (accurate handling of items with similar part numbers/descriptions)
• Ability to work in a fast-paced environment; ability to multitask and prioritize efficiently

Company Description

LTS is a leader in digital video surveillance, providing reliable, innovative, and cost-effective video solutions to security professionals, installers, system integrators, consulting firms & resellers of all sizes. With 10+ Sales and Distribution Centers in the US and growing, we offer the latest technology of network video surveillance in our comprehensive line of Analog, Hybrid, HD-TVI, HD-SDI, and IP solutions.

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