Robert Half
Administrative Assistant Job at Robert Half in Charlotte
Robert Half, Charlotte, NC, US, 28277
Job Description
Job Description
We are looking for a detail-oriented Administrative Assistant to join our team in Charlotte, North Carolina. In this role, you will play a pivotal part in supporting administrative processes and ensuring smooth communication with clients, legal professionals, and internal teams. This is a long-term contract position that offers the opportunity to work in a dynamic and fast-paced environment.
Responsibilities:
• Serve as the primary point of contact for external stakeholders, including realtors, attorneys, and home buyers, ensuring all interactions are clear and well-organized.
• Coordinate with attorneys to finalize closing documents and submit necessary files for accounting and revenue booking.
• Review and manage documentation to ensure accuracy and compliance, maintaining organized records in Salesforce.
• Utilize Salesforce, Excel, and E1 accounting software to track and manage data efficiently.
• Support the full lifecycle of home-closing operations, from initiation to completion, while adapting to urgent changes or high-priority tasks.
• Assist with data entry and administrative duties to keep processes running smoothly.
• Communicate effectively across all organizational levels, including peers, managers, and executives.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Maintain organization and attention to detail in a fast-paced environment.
• Collaborate with internal teams to ensure seamless workflows and process improvements.• Proven experience in administrative roles, with a focus on customer support and document management.
• Strong verbal and written communication skills to interact effectively with clients and colleagues.
• Proficiency in Salesforce or similar CRM platforms, along with intermediate to advanced Microsoft Excel skills.
• Ability to multitask and prioritize in a dynamic work environment.
• Familiarity with accounting systems, such as E1, is preferred but not required.
• Exceptional organizational skills and attention to detail.
• Service-oriented mindset with a proactive work ethic.
• Comfortable working 100% in-office during standard business hours.
Responsibilities:
• Serve as the primary point of contact for external stakeholders, including realtors, attorneys, and home buyers, ensuring all interactions are clear and well-organized.
• Coordinate with attorneys to finalize closing documents and submit necessary files for accounting and revenue booking.
• Review and manage documentation to ensure accuracy and compliance, maintaining organized records in Salesforce.
• Utilize Salesforce, Excel, and E1 accounting software to track and manage data efficiently.
• Support the full lifecycle of home-closing operations, from initiation to completion, while adapting to urgent changes or high-priority tasks.
• Assist with data entry and administrative duties to keep processes running smoothly.
• Communicate effectively across all organizational levels, including peers, managers, and executives.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Maintain organization and attention to detail in a fast-paced environment.
• Collaborate with internal teams to ensure seamless workflows and process improvements.• Proven experience in administrative roles, with a focus on customer support and document management.
• Strong verbal and written communication skills to interact effectively with clients and colleagues.
• Proficiency in Salesforce or similar CRM platforms, along with intermediate to advanced Microsoft Excel skills.
• Ability to multitask and prioritize in a dynamic work environment.
• Familiarity with accounting systems, such as E1, is preferred but not required.
• Exceptional organizational skills and attention to detail.
• Service-oriented mindset with a proactive work ethic.
• Comfortable working 100% in-office during standard business hours.