Association Services Inc. is hiring: Administrative Assistant in Falls Church

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Entry level opportunity for a Front Desk Administrative Receptionist supporting members and business partners of multiple HOA communities. This is an in-office role, 5 days a week, at the corporate office in Falls Church. This role will support Community Association Managers, Homeowners, Members of the Board of Directors, Developers, Contractors, and Vendors.

Ideal candidate will have 1+ years of experience in a corporate office setting performing reception, customer service, and administrative functions. Requirements: Service Driven, Customer Focused, and Team Oriented. Career development opportunities are available.

Job Duties

• Organizes and prepares incoming and outgoing correspondence.
• Receives and responds to incoming phone calls and emails from clients and vendors.
• Interprets client account ledgers, replies to client account balance inquiries, researches discrepancies.
• Prepares and tracks time sensitive forms for clients and vendors
• Updates client database - contact information [address, phone, email] -- enter notes into client accounts
• Maintains vendor database - add/update vendor information, obtain w9 and proof of insurance
• Prepares documentation for accounts payable vouchers and submits invoices for payment
• Processes print jobs, scanning and faxing as needed
• Uses Excel, software and computer systems to track projects
• Other duties as assigned.
  
  

Requirements

• Requires a high school diploma or GED; Bachelors or Associates degree preferred.
• 1 - 3 years of directly related clerical or administrative support experience required; HOA, property management or condominium management related experience is a plus
• Must be able to use MS Office 2007 or later, particularly Excel and Word. Must be able to adapt to management software and computer programs being utilized by company.
• Ability to interpret and follow verbal and written instructions
• Ability to communicate effectively, both verbally and in writing and exercise diplomacy
• Knowledge of business correspondence including rules of grammar, sentence structure, punctuation, and spelling
• Interpersonal skills necessary to effectively interface with all levels of personnel and work in a team environment
• Demonstrated ability to maintain confidentiality of records and to use discretion in the performance of daily activities
• Must be able to perform diversified but semi-repetitive operations following standardized methods and procedures under changing conditions.
  
  

Additional information

All your information will be kept confidential according to EEO guidelines.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative

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