Inside Higher Ed is hiring: Administrative Assistant in Benton

Overview

The Administrative Assistant role at Inside Higher Ed provides administrative, clerical, customer-service, and event-related support within the Division of College Advancement. The position will be cross-trained to support a variety of functions within the department. The ideal candidate will handle a wide range of administrative and support-related tasks and work independently. We encourage inquiries from candidates who will contribute to the diversity of our College.

Responsibilities

• Schedule meetings and conference rooms, prepare agendas and supporting documents, facilitate catering arrangements, and ensure technology set up as needed
• Support video call-in meetings; work with remote staff to ensure their ability to participate in all meetings and learning opportunities within the division via video call-in software
• Field, research, prioritize, and follow up on incoming alumni and donor-related issues and concerns via phone, email, and in-person, including those of sensitive or confidential nature; determine appropriate course of action, referral, or response
• Perform significant data entry including record keeping, mail merging, filing, and proofing of alumni, parent, and guardian data
• Assist with preparing new fund request forms and gift entry forms; ensure correspondence records are maintained in database
• Support the recruitment of new team members through liaising with HR, setting up interviews, and making travel arrangements
• Serve as a resource for team members to support their data management needs and interaction with the Raiser’s Edge / NXT database and Fundraiser Performance Management tool; assist with data management including data entry, queries, requests, and resolving issues
• Provide support for events and travel arrangements for internal and external constituencies including scheduling locations and catering, setting up for events, staffing events, coordinating RSVP tracking, budgeting, and contract arrangements
• Provide general back up support for other College Advancement administrative assistants as appropriate
• Prepare, proofread, and print letters, emails, and other communications
• Assist in mailroom operations as needed; creating, printing, and posting a wide range of mailings
• Generate letters and send emails to alumni, parents, guardians, and other constituents

Minimum Qualifications

• High school diploma or equivalent required; professional coursework or post-secondary education are a plus
• A minimum of 1–3 years of previous administrative professional experience

Preferred Qualifications or Skills

• Highly developed computer skills including extensive experience with data entry, word processing, and computer system operations; significant experience with the Microsoft Office Suite preferred
• Ability to quickly become proficient in the advancement database programs, as well as an interest in and ability to learn new programs
• Attention to detail and accuracy are critical
• Ability to handle confidential information tactfully
• Excellent interpersonal, communication, and organizational skills with a high level of motivation
• Tent to manage multiple projects and priorities while working within deadlines to achieve ambitious goals
• Strong business English, proofreading, and spelling skills
• Ability to work collaboratively in a fast moving environment and to make an impact through work as a member of a team and diverse community
• Must be able to work independently, exercise judgment, and manage projects with minimal supervision, as well as to adjust as new projects are assigned

Physical and Mental Demands

• Maintain confidentiality with regard to employee data, documents, issues, and respect privacy needs of employees and past employees
• Ability to comply with highly inflexible deadlines; there may be multiple urgent tasks
• Interact professionally and diplomatically with employees, past employees, members of the general public, and others who may express strong emotions
• Ability to move around the office and campus facilities as needed
• Frequent prolonged computer use, including keyboard and mouse use and screen time
• Occasional lifting of up to 35 pounds to perform essential position functions
• Specific vision abilities required include close and distance vision and ability to adjust focus
• Ability to shift focus quickly due to interruptions and to manage multiple projects
• Typical office noise level with occasional louder periods

To Apply

Interested candidates should apply electronically by clicking the “Apply Now” button on the Inside Higher Ed website. Please upload a cover letter and resume to your application.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industries: Online Audio and Video Media

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