Spectrum is hiring: Learning Data Analyst in Charlotte

Overview

Join to apply for the Learning Data Analyst role at Spectrum.

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

As a Learning Data Analyst, you'll provide analytics support for Learning Services, enhancing corporate learning programs and initiatives. Your insights will help business units capture and present data effectively, driving informed decision-making. By utilizing your technical expertise, you'll graphically inform stakeholders about learning outcomes, aligning with Spectrum's mission of continuous improvement and employee development. Your contributions will ensure learning projects are data-driven and impactful, supporting Spectrum's strategic goals and fostering a culture of growth and innovation.

How You’ll Make An Impact

• Gather and analyze complex Learning & Development data to support various reporting needs and ensure data integrity.
• Oversee data import and export processes for departmental reporting, collaborating with HR Technology and external vendors to address data issues.
• Serve as the point of contact for report metrics, conducting research and analysis to resolve queries.
• Create dynamic reporting templates and data-driven presentations to support project needs and strategic decision-making.
• Identify trends in data and translate findings into impactful formats, such as charts and graphs.
• Make data-based recommendations for process improvements and strategic business decisions.

Working Conditions

• Travel as required

Required Qualifications

What You’ll Bring to Spectrum

• Education
• Bachelor's degree in Business Administration, Computer Science or related field, or equivalent experience

• Experience
• 2+ years of data analysis and reporting or related experience

• Skills
• Analyze and interpret data
• Communicate orally and in writing in a clear and straightforward manner with all levels of management and company personnel
• Define and analyze key performance indicators and metrics; document, prepare, and present data-driven presentations
• Manage multiple projects at one time; prioritize and organize effectively
• Show judgment and initiative to accomplish job duties
• Know HR Learning Services and training course pre/post surveys as a plus
• Demonstrate effective teamwork and collaboration skills
• Understand process and project management
• Use personal computer and Microsoft software applications, such as Word, Excel, Outlook, and Visio
• Advanced MS Excel skills, including Pivot Tables
• Be proficient in MS Access and PowerPoint
• Develop Tableau dashboards effectively
• Know Microsoft SQL Server (or MySQL) programming skills as a plus
• Understand Visual Basic Excel Macros and/or JavaScript programming as a plus
• Read, write, speak, and understand English

Preferred Qualifications

• Skills
• Administer Learning Management systems (Cornerstone)
• PL/SQL experience
• Be familiar with Cornerstone and/or Xyleme cloud content platforms
• Know API calls and/or XML/JSON conversions to database tables
• Have experience with statistics

Additional Information

SPECTRUM CONNECTS YOU TO MORE

Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company

Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed

Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career

Total Rewards: See all the ways we invest in you—at work and in life

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The company is an Equal Opportunity Employer. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us

Charter Communications is known by our Spectrum products and services, including Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members.