Learning Data Analyst Job at Charter Communications in Charlotte

Overview

As a Learning Data Analyst, you'll provide analytics support for Learning Services, enhancing corporate learning programs and initiatives. Your insights will help business units capture and present data effectively, driving informed decision-making. By utilizing your technical expertise, you'll graphically inform stakeholders about learning outcomes, aligning with Spectrum's mission of continuous improvement and employee development. Your contributions will ensure learning projects are data-driven and impactful, supporting Spectrum's strategic goals and fostering a culture of growth and innovation.

How You'll Make an Impact

• Gather and analyze complex Learning & Development data to support various reporting needs and ensure data integrity.
• Oversee data import and export processes for departmental reporting, collaborating with HR Technology and external vendors to address data issues.
• Serve as the point of contact for report metrics, conducting research and analysis to resolve queries.
• Create dynamic reporting templates and data-driven presentations to support project needs and strategic decision-making.
• Identify trends in data and translate findings into impactful formats, such as charts and graphs.
• Make data-based recommendations for process improvements and strategic business decisions.

Working Conditions

• Travel as required

What You\'ll Bring to Spectrum

Required Qualifications

• Education
  • Bachelor\'s degree in Business Administration, Computer Science or related field, or equivalent experience
• Experience
  • 2+ years of data analysis and reporting or related experience
• Skills
  • Analyze and interpret data
  • Communicate orally and in writing in a clear and straightforward manner with all levels of management and company personnel
  • Define and analyze key performance indicators and metrics; Document, prepare, and present data-driven presentations
  • Manage multiple projects at one time; Prioritize and organize effectively
  • Show judgment and initiative to accomplish job duties
  • Know HR Learning Services and training course pre/post surveys as a plus
  • Demonstrate effective teamwork and collaboration skills
  • Understand process and project management
  • Use personal computer and Microsoft software applications, such as Word, Excel, Outlook, and Visio
  • Advanced MS Excel skills, including Pivot Tables
  • Be proficient in MS Access and PowerPoint
  • Develop Tableau dashboards effectively
  • Know Microsoft SQL Server (or MySQL) programming skills as a plus
  • Understand Visual Basic Excel Macros and/or JavaScript programming as a plus
  • Read, write, speak, and understand English

Preferred Qualifications

• Skills
  • Administer Learning Management systems (Cornerstone)
  • PL/SQL experience
  • Be familiar with Cornerstone and/or Xyleme cloud content platforms
  • Know API calls and/or XML/JSON conversions to database tables
  • Have experience with statistics

Spectrum Connects You to More

Dynamic Growth: The growth of our industry and evolving technology powers our employees\' careers as they move up or around the company

Supportive Teams: Be part of a strong community that gives you opportunities to network and grow, and wants to see you succeed

Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career

Total Rewards: See all the ways we invest in you—at work and in life

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A valid applicant\'s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Charter Communications is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.