Job Description
We are looking for a skilled Receptionist to join our team in Santa Clara, CA. This is a long-term contract position that requires an individual with excellent attention to detail, strong communication skills, and the ability to provide outstanding customer service. In this role, you will be the first point of contact for visitors and callers, ensuring smooth day-to-day operations at the front desk.
Responsibilities:
• Maintain a welcoming and attentive presence at the reception area, ensuring all visitors feel comfortable and attended to.
• Answer incoming calls, route them appropriately, and provide information as needed.
• Greet and assist guests, clients, and visitors upon arrival, including providing directions or escorting them to meeting locations.
• Ensure all visitors are properly signed in and follow security protocols during check-in and check-out processes.
• Assist with badge creation and access setup for visitors and contract staff.
• Coordinate meeting room bookings, ensuring rooms are prepared and equipped for scheduled meetings.
• Respond to inquiries with a courteous and helpful attitude, reflecting high standards of customer service.
• Support administrative tasks such as file management, printing, and internet browsing as required.
• Collaborate with team members to ensure seamless operations and communication.
• Maintain an appearance that reflects years of experience and aligns with the company’s standards.
• At least 1-2 years of experience in a receptionist or related role.• High school diploma or equivalent educational background.
• Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Familiarity with Microsoft Teams for chat, meetings, and collaboration.
• Strong customer service skills with a focus on professionalism and punctuality.
• Excellent communication abilities, both verbal and written.
• Basic computer skills, including file management and internet browsing.
• Ability to work onsite and maintain a team-oriented approach.