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Robert Half

Medical Receptionist Job at Robert Half in Santa Cruz

Robert Half, Santa Cruz, CA, US, 95065

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Job Description

Job Description
We are looking for a friendly and efficient Medical Receptionist to join our team in Santa Cruz, California. In this Contract-to-Permanent position, you will play a vital role in ensuring smooth front-office operations and delivering excellent patient care. This role is ideal for someone with strong organizational skills, an attentive demeanor, and a commitment to providing outstanding service in a healthcare setting.

Responsibilities:
• Greet patients and visitors with a welcoming attitude, ensuring a positive first impression.
• Schedule and manage patient appointments using Google Calendar and other tools.
• Handle patient check-ins and ensure all required documentation is completed accurately.
• Respond to phone calls and inquiries, providing information and routing messages as needed.
• Maintain the reception area, ensuring it is clean, organized, and orderly.
• Assist with basic clerical tasks, including data entry and record-keeping.
• Coordinate with medical staff to facilitate seamless office operations.
• Utilize basic medical terminology to communicate effectively with patients and healthcare providers.
• Ensure confidentiality and compliance with healthcare regulations when handling patient information.
• Support additional administrative tasks as needed to ensure the efficiency of the office.• Minimum of one year of clerical experience, preferably in a healthcare setting.
• Proficiency in Google Calendar and Microsoft Word.
• Strong interpersonal skills and a pleasant demeanor when interacting with patients.
• Highly reliable with excellent organizational and time-management abilities.
• Familiarity with basic medical terminology is preferred.
• High school diploma or equivalent education required.
• Ability to adhere to a business casual dress code (no jeans or sneakers).
• Comfortable working part-time hours across a flexible weekday schedule.