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Catholic Charities, Diocese of Trenton

Catholic Charities, Diocese of Trenton is hiring: Receptionist in Mount Holly To

Catholic Charities, Diocese of Trenton, Mount Holly Township, NJ, United States

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JOB SUMMARY: Answers inquiries and obtains information for general public, consumers, visitors and other interested parties. May assist with other general clerical duties

Essential Functions

  • Greets consumers and visitors, determines nature of business and directs them appropriately
  • Answers, screens and directs incoming calls
  • Maintains visitor log
  • Provides callers with information about agency/program services
  • Listens to and assists with resolving simple customer complaints
  • Performs basic data entry/word processing, as required
  • Transmits information or documents using computer, mail or fax machine
  • Assists with other general clerical duties, as required

KNOWLEDGE/SKILLS/ABILITIES: Knowledge of principals of customer service; knowledge of administrative and clerical procedures and systems; active listening skills; oral/written communication skills; service orientation skills; basic telephone skills; basic data entry skills; knowledge of Microsoft Word and Excel.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Administrative

  • Industries

    Individual and Family Services

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