Receptionist Job at Plymouth Physical Therapy Specialists in Houston

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We seek a professional, friendly, organized front desk receptionist to join our growing team in Canton. You will coordinate all functions necessary for an efficient and productive patient flow between check-in, treatment, and check-out. You will serve as the main point of contact for all non-clinical patient services, including managing the patient scheduling process, collecting, posting, and depositing patient payments, maintaining patient charts and electronic medical records, keeping the front desk area organized, and providing excellent customer service to our patients.

Clinic hours are 6:00 AM - 7:00 PM. Some Saturdays may be required.

• Job Duties:
• Obtain and enter new patient demographics; update patient information as necessary.
• Obtain insurance information per office policies.
• Verify insurance benefits and obtain authorizations as needed.
• Collect co-pays and balances as required.
• Review forms for accuracy and completeness.
• Schedule patient appointments at check-out.
• Answer phones and transfer calls appropriately.
• Maintain a clean and orderly waiting area to enhance patient experience.
• Adhere to HIPAA regulations to ensure patient privacy and trust.
• Assist the Director and Practice Manager with additional tasks, providing growth opportunities.

Qualifications

• At least 1 year of experience in a medical front office preferred.
• Excellent telephone skills.
• Proficiency in Word and Excel.
• Experience with medical software preferred.
• Team-oriented, energetic, focused on customer service.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Administrative
• Industry: Physical, Occupational and Speech Therapists