Receptionist Job at Massachusetts Staffing in Boston

Receptionist

We are looking for a detail-oriented and personable receptionist to join our team in Boston, Massachusetts. This role is ideal for someone who thrives in a dynamic environment and enjoys being the first point of contact for clients and guests. As a vital member of the team, you will play a key role in ensuring smooth office operations and delivering exceptional customer service.

Responsibilities:

• Greet visitors warmly and ensure they are directed to the appropriate person or department.
• Operate and manage a multi-line phone system, including transferring calls and taking messages as needed.
• Assist with client communications, ensuring timely and detail-oriented responses to inquiries.
• Maintain the reception area to ensure it is welcoming and organized.
• Schedule and coordinate meetings, including setting up videoconferencing tools such as Zoom.
• Provide administrative support, including drafting correspondence and managing basic office tasks.
• Foster positive interpersonal relationships with clients, team members, and visitors.
• Monitor incoming mail and packages, ensuring proper distribution.
• Handle competing priorities in a fast-paced environment with efficiency and professionalism.
• Collaborate with the team to support overall office operations.

Requirements:

• Bachelors degree is preferred, but not required.
• 02 years of experience in a receptionist or similar administrative role.
• Strong written and verbal communication skills with a detail-oriented approach.
• Ability to manage multiple tasks effectively in a fast-paced setting.
• Proficiency in Office 365 applications, including Word, Excel, and Outlook.
• Familiarity with Zoom or comparable videoconferencing platforms.
• Exceptional interpersonal skills with the ability to build positive relationships.
• Attention to detail and organizational abilities to maintain smooth office operations.