Receptionist Job at Ocean State Job Lot in New York

Housing Works is a healing community of people living with and affected by HIV/AIDS. Our mission is to end the dual crises of homelessness and AIDS through relentless advocacy, the provision of lifesaving services, and entrepreneurial businesses that sustain our efforts.

Benefits:
We offer three comprehensive healthcare plans to choose from, based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately, totaling up to 30 days in the first year. We also provide an educational benefit, which can be used for tuition reimbursement, costs, and textbooks.

Overview:

We are seeking a dedicated Receptionist responsible for delivering excellent customer service, greeting visitors, answering calls, and directing them appropriately. The ideal candidate has excellent communication and multitasking skills, a positive attitude, and a strong work ethic.

Responsibilities:

• Greet guests and staff upon arrival and connect them with the appropriate department.
• Answer and direct phone calls promptly.
• Announce arrivals to staff using walkie-talkies or the team's system.
• Manage guest sign-in on Greetly and maintain the privacy of the guest log.
• Accept deliveries and mail, and inform staff accordingly.
• Provide administrative support as needed, approved by the Office Manager.
• Maintain cleanliness of the reception area and work desk.
• Stock coffee, office, and printer supplies.
• Coordinate with vendors when applicable.
• Handle postage and prepare staff mailings.
• Follow agency policies, including punctuality and attendance, and observe vacation notice procedures.
• Participate in weekly/monthly supervision and training sessions.
• Adhere to Housing Works policies outlined in the employee handbook and other manuals.
• Send monthly communication emails to staff regarding important updates.

Housing Works requires employees in the Health Services division to be fully vaccinated against COVID-19 unless a legal accommodation is approved. Please contact Human Resources for accommodation requests.

Beware of scams: Housing Works will never ask for personal information like social security or bank details over the phone. Confirm job postings' authenticity by contacting recruitment@housingworks.org.

Founded in 1990, Housing Works has a long-standing commitment to AIDS advocacy, operating programs like harm reduction-based outpatient treatment, health management, syringe exchange, and social enterprises including thrift shops and a bookstore cafe. For more information, visit www.housingworks.org.

We advocate for funding and legislation to ensure access to housing, healthcare, HIV prevention, and treatment for all people living with HIV/AIDS.

Housing Works is an equal opportunity employer, complying with all applicable laws and policies. We do not request prior salary information during hiring. This position is part of a unionized workforce represented by RWDSU, which negotiates employment terms for this role.