Receptionist Job at Common Spirit Health in Pendleton

Receptionist

CHI St Anthony Hospital, Pendleton, Oregon

The posted compensation range of $19.25 - $24.94 /hour is a reasonable estimate that extends from the lowest to the highest pay CommonSpirit in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. CommonSpirit may ultimately pay more or less than the posted range as permitted by law.

Under direct supervision, Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic.

Essential Functions:

• Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance.
• Answer phone calls and direct them appropriately.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information collecting copays (TOS) and deductible amounts.
• Copy/scan patient access related hardcopy materials (e.g. ID referrals insurance cards etc.) into the correct location in the electronic medical record.
• Prepare charts for patient appointments making sure all necessary information is complete.
• Conduct all functions associated with patient check-out including pricing services collecting patient responsibility payments and scheduling follow-up appointments.
• Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records.
• Confirm next day appointments and alerts patients as to what documentation is needed including details associated with time-of-service payment.
• Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications.
• Perform other duties as assigned.

Qualifications:

Required Education and Experience:

• High school diploma or GED

Required Minimum Knowledge Skills and Abilities:

• Language Ability: Ability to read analyze and interpret general business periodicals professional journals technical procedures or governmental regulations. Ability to write reports business correspondence and procedure manuals. Ability to effectively present information and respond to common inquiries or complaints from groups of managers clients customers and the general public.
• Math Ability: Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals. Ability to compute rate ratio and percent and to draw and interpret bar graphs.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written oral diagram or schedule form.

Preferred Qualifications:

• Zero to one (0-1) year of healthcare experience

CHI St. Anthony Hospital is a 25 bed, licensed for 49, faith-based, acute care, level four trauma, critical access hospital and healthcare campus serving the Pendleton, Oregon area for more than 100 years. We are committed to the highest quality of patient care and safety; and to strengthening our community through wellness education. CHI St. Anthony Hospital is designed specifically to ensure that our physicians, nurses, and healthcare professionals can continue to provide extraordinary care for our patients. The 103,000 square foot hospital features 4 operations rooms, 11 emergency rooms, 30 private patient rooms, and the latest medical equipment. St. Anthony Hospital has plenty of room to grow as needed by the community and will continue to provide the safest quality of care possible. St. Anthony Hospital was also named one of the top patient experience hospitals in 2021. CHI St. Anthony is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services-all recognized for quality, safety and service.

Unless directed by a Collective Bargaining Agreement, applications for this position will be considered on a rolling basis. CommonSpirit Health cannot anticipate the date by which a successful candidate may be identified.

CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible employees may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time.