Catholic Health Initiatives is hiring: Receptionist in Pendleton

Overview

CHI St. Anthony Hospital is a 25 bed, licensed for 49, faith-based, acute care, level four trauma, critical access hospital and healthcare campus serving the Pendleton, Oregon area for more than 100 years. We are committed to the highest quality of patient care and safety; and to strengthening our community through wellness education. CHI St. Anthony Hospital is designed specifically to ensure that our physicians, nurses, and healthcare professionals can continue to provide extraordinary care for our patients. The 103,000 square foot hospital features 4 operations rooms, 11 emergency rooms, 30 private patient rooms, and the latest medical equipment. St. Anthony Hospital has plenty of room to grow as needed by the community and will continue to provide the safest quality of care possible. St. Anthony Hospital was also named one of the top patient experience hospitals in 2021. CHI St. Anthony is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services—all recognized for quality, safety and service. To learn more go to www.sahpendleton.org

Responsibilities

St. Anthony Hospital is seeking a dedicated Receptionist to be the crucial first point of contact for our patients. You\'ll be responsible for a variety of administrative support duties associated with the patient intake process, ensuring a smooth, efficient, and welcoming experience for everyone who walks through our doors.

• Efficient Intake & Check-in: Perform patient check-in, completing all necessary paperwork to ensure an efficient admitting process and compliance with clinic and regulatory policies.
• Communication Hub: Expertly answer and direct phone calls, and schedule patient appointments according to office guidelines.
• Accurate Financial & Records Handling: Obtain accurate patient and insurance information, collecting copays and deductibles. Copy/scan materials into the electronic medical record (EMR) and prepare charts for patient appointments.
• Seamless Check-out: Conduct all functions associated with patient check-out, including pricing services, collecting patient payments, and scheduling follow-up appointments.
• Proactive Communication: Confirm next-day appointments and alert patients to needed documentation (including time-of-service payment details). Follow up on the Missed Appointment Policy as needed.
• Support Operations: Assist with record filing and retrieval, ensuring accurate and accessible documentation.

Student Loan Repayment Program offered!

Qualifications

What You'll Bring:

• Exceptional Customer Service: Warm demeanor, clear information provider.
• Strong Organizational Skills: Manage tasks, prioritize, maintain meticulous records.
• Attention to Detail: Ensures accuracy in data, insurance, and finances.
• Required Education and Experience: High school diploma or GED.
• Preferred: Healthcare experience.

Pay & Benefits

Pay Range

$19.25 - $24.94 /hour

We are an equal opportunity/affirmative action employer.