Wavecrest Management is hiring: Receptionist in New York

Job Responsibilities
Provide exceptional customer service: striving to meet the needs and exceed the expectations of residents and visitors, enhancing their overall experience in the office. 

Responsibilities include, but are not limited to:

• Greet residents and visitors, welcoming residents and guests as they enter the management office, providing a positive and friendly first impression.
• Manage visitor access: monitor and grant office access to visitors, contractors, and service providers, following office protocol.
• Screen incoming phone calls: handling incoming calls, inquiries, and messages professionally and efficiently.
• Assist with Resident inquiries: providing information and assistance to residents regarding maintenance requests, leasing, and rent payment inquiries, and other matters
• Manage incoming and outgoing mail and packages: sorting and distributing mail and packages, as well as coordinating outgoing mail deliveries and pickups.
• Filing tasks: filing important documents and records to ensure efficient organization and easy retrieval of information when needed.
• Assist with other administrative tasks: supporting office staff with various administrative duties, such as ordering supplies, copying, data entry, and resident communications.
• Manage the calendar for the conference room and schedule meetings when necessary.

Required Knowledge, Skills, and Abilities:

• High School Diploma/GED with some college.
• Proficiency in Microsoft Office & Excel. Exceptional organization skills.
• Great verbal and written communication skills.
• Proactive work ethic and attention to detail.
• Must be upbeat, polite, courteous, and tactful.
• Superior Customer Service skills required.
• Proven ability to operate selflessly as part of a dynamic team.
• Proven ability to multitask.
• Able to work independently or under direct supervision.
• Bilingual (English-Spanish) preferred.