Receptionist Job at Biltmore Insurance Services, LLC in Spring Hill

Job Summary:

1. Phone Support

• Answer, screen, forward all incoming calls.
• Take messages.
• Assist Biltmore clients by answering questions regarding general questions and concerns, and any billing questions.
• Provide support to Personal Lines and Commercial Lines Account Managers as needed.

2. Office duties

• Receive visitors at the front desk by greeting them immediately.
• Receive, sort, and distribute mail/deliveries. Scan mail to account managers, producers, etc. if needed.
• Filing, photocopying, and faxing as needed.
• Scan documents as requested.
• Take Client Payments.
• Provide Copies of Documents to Clients.
• Mailing Documents & Policies
• Keep paper towels, toilet paper, Kleenex, etc. stocked (including putting away supplies)

3. Miscellaneous

• Ensure the reception area is tidy and presentable, with all necessary materials (pens, forms).
• Ad hoc tasks as assigned.