Flawless is hiring: Marketing Operations Manager in Santa Monica

Overview

Marketing Operations Manager role at Flawless.

Flawless is transforming Hollywood with assistive AI. Our tools empower filmmakers to edit, localize, and refine performances while preserving artistic intent. Designed to support, not replace, artists, our technology expands what is possible on screen and gives creators freedom to tell stories with greater impact and reach audiences in new ways. From enabling seamless multilingual releases to eliminating the need for costly reshoots, Flawless solves critical challenges that slow down productions and limit distribution. We are setting the standard for ethical AI in entertainment through our Artistic Rights Treasury (A.R.T.), a rights management solution that protects artists and rights holders, ensuring innovation moves forward with transparency and respect for creative ownership.

What we are looking for

We are searching for a Marketing Operations Manager with a knack for project management and integrated planning, to act as the air traffic controller for Flawless’ marketing global organization. This role will keep our campaigns, launches, and events coordinated, tracked, and delivered with precision. If you thrive on turning complexity into clarity and love building systems that keep teams aligned, this could be the perfect fit. This is an exciting time to join us as we expand globally and scale our marketing efforts. We need someone who can own the master marketing calendar, manage Jira intake, and create visibility across every initiative. You will be responsible for ensuring that every marketing initiative is scoped correctly, tracked against milestones, and reported back with measurable outcomes. If you are passionate about marketing operations, integrated planning, and making sure nothing slips through the cracks, we would love to hear from you.

Responsibilities

• Act as the air traffic controller for all marketing activity, ensuring campaigns and projects are aligned, tracked, and delivered.
• Own and maintain the global marketing calendar that spans product launches, events, partner activations, and content campaigns.
• Manage Jira intake for the marketing team, creating streamlined processes for requests, approvals, and progress tracking.
• Document project plans, deliverables, and key decisions, and share updates with stakeholders in a clear and timely way.
• Track execution across all deliverables, ensuring deadlines and dependencies are met.
• Build dashboards and reports to share campaign performance, project status, and resource allocation with leadership.
• Coordinate across Marketing, Product, Business Development, and external stakeholders to align on priorities and timelines.
• Establish operating rhythms including weekly status updates, campaign trackers, and reporting cadences that keep leadership and teams aligned.

You should apply if

• You have 4–6 years of experience in marketing operations, integrated planning, or project management.
• You have hands-on experience with Jira or similar project management tools.
• You are highly organized and detail-oriented, with the ability to manage multiple projects at once.
• You excel at documenting, tracking, and reporting back progress in ways that give everyone visibility.
• You enjoy being the person who knows the status of every campaign and can clearly explain it to others.
• You thrive in a fast-paced environment where priorities shift quickly.
• You are comfortable working cross-functionally with creatives, product, and business teams.

Reports to

Director of Marketing, Zach O’Neal

Interview Process

At Flawless, our team and interview process are designed to help you show your best self. We’ll dive into past projects and simulate working together. Our interview process includes four rounds with some casual Zoom (or in-person) coffee in between to get to know each other:

• Initial Interview: 45-minute Zoom focused on your leadership experience, handling ambiguity, and managing projects and revenue growth.
• Skills Interviews: two 45-minute Zoom interviews evaluating content delivery and operations/process skills.
• Final Interview: onsite with your hiring manager and our chief of staff to explore how you work and fit with Flawless. You’ll meet 6–7 people from across the business.

Why work at Flawless?

You will be working in an environment based on trust, autonomy and collaboration. This is a great opportunity to be part of a growing company in its exciting stage of development. You can shape the future of a company that’s caring, creative and collaborative.

In addition to this, you’ll also receive:

• Autonomy
• A hybrid working environment
• Competitive Salary
• Stock Options

I don’t meet all the listed requirements—should I still apply?
Absolutely. We actively work to break down barriers and welcome diverse perspectives. If you’re excited about the role and share our values, we encourage you to apply—even if you don’t meet every single requirement. Your unique skills and perspective matter, and we’d love to hear from you.