Business Analyst Job at Diverse Lynx in Raritan

Overview

Role name: Business Analyst

Role Description: Serve as a bridge between business stakeholders and the ServiceNow development team, gathering, analyzing, and documenting business requirements for HRSD processes. Collaborate with Product Owners and Scrum teams to refine, prioritize, and manage the product backlog. Define user stories, acceptance criteria, and test cases that align with business objectives and ensure seamless implementation. Use AI-driven tools to assist in requirements analysis, data interpretation, and to generate insights that inform development. Participate in Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and demos. Conduct process analysis and recommend improvements to optimize HR service workflows within the ServiceNow platform. Assist in the creation of documentation, training materials, and user guides, leveraging AI tools for efficiency. Facilitate communication and collaboration across cross-functional teams to ensure project milestones are met. Support the testing and validation of solutions, ensuring they meet business needs and specifications. Stay informed about AI advancements and explore how emerging AI tools can enhance project delivery, process automation, and stakeholder engagement. Keep abreast of ServiceNow HRSD features, best practices, and industry trends to recommend enhancements.

Responsibilities

• Serve as a bridge between business stakeholders and the ServiceNow development team, gathering, analyzing, and documenting business requirements for HRSD processes.
• Collaborate with Product Owners and Scrum teams to refine, prioritize, and manage the product backlog.
• Define user stories, acceptance criteria, and test cases that align with business objectives and ensure seamless implementation.
• Use AI-driven tools to assist in requirements analysis, data interpretation, and to generate insights that inform development.
• Participate in Agile ceremonies including sprint planning, daily stand-ups, retrospectives, and demos.
• Conduct process analysis and recommend improvements to optimize HR service workflows within the ServiceNow platform.
• Assist in the creation of documentation, training materials, and user guides, leveraging AI tools for efficiency.
• Facilitate communication and collaboration across cross-functional teams to ensure project milestones are met.
• Support the testing and validation of solutions, ensuring they meet business needs and specifications.
• Stay informed about AI advancements and explore how emerging AI tools can enhance project delivery, process automation, and stakeholder engagement.
• Keep abreast of ServiceNow HRSD features, best practices, and industry trends to recommend enhancements.

EEO Statement

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.