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Bath Concepts Independent Dealers

Call Center Representative Job at Bath Concepts Independent Dealers in Export

Bath Concepts Independent Dealers, Export, PA, US, 15632

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Job Description

Job Description

Call Center Representative
Location: Export, PA
Company: Mt. Pleasant Window & Remodeling Co.

Mt. Pleasant Window & Remodeling Co. is a fast-growing leader in the home and bath remodeling industry. We specialize in custom bath remodeling solutions that enrich the lives of our customers with beautiful, durable, and low-maintenance bathrooms.

We are currently seeking a Call Center Representative to join our team in Export, PA. This is an excellent opportunity to work with one of the fastest-growing companies in the industry, earn a competitive income, and make a positive impact by helping homeowners improve their homes.

General Purpose:

We are looking for a motivated individual with strong customer service skills. As a Call Center Representative, you will contact homeowners by telephone, set up qualified appointments for free consultations, and maintain accurate lead information.

Key Responsibilities:

  • Deliver a scripted pitch to homeowners, adjusting as necessary based on the conversation

  • Address homeowner questions and objections professionally

  • Collect and enter homeowner information, including names, addresses, and phone numbers

  • Schedule and confirm appointments for our sales representatives

  • Input detailed notes into the computer system about each interaction

  • Make quality control phone calls and follow-up calls

  • Answer inbound calls from potential customers responding to advertisements

  • Update lead information and maintain accurate reports

Qualifications:

  • Knowledge of sales and marketing principles and strategies

  • Previous experience in telemarketing, sales, marketing, or promotions is preferred

  • Strong communication and interpersonal skills

  • Proficiency in relevant computer applications

  • Product training will be provided

Schedule:

  • Monday – Thursday: 11:30 AM – 8:00 PM

  • Friday: 9:00 AM – 5:00 PM

  • Rotating Saturdays: 9:00 AM – 5:00 PM (typically every 3 to 4 weeks)

Join our team of professionals and grow your career with a company that values hard work, a positive attitude, and a passion for helping homeowners.

Apply today!

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