Desktop Support Specialist Job at Robert Half in Dallas

SHIFT: 3PM - 12AM, WEDNESDAY - SUNDAY

SHIFT: 3PM - 12AM, WEDNESDAY - SUNDAY

The Desktop Support Specialist I is responsible for resolving support requests, as well as, meeting customer satisfaction and continuous service delivery demands. Applicant should be capable of working in a dynamic, fast-paced environment.

REQUIREMENT: A+ (CAN BE EXPIRED, MUST BE ABLE TO PROVIDE CERT #)

POSITION: DESKTOP SUPPORT

LOCATION: DOWNTOWN DALLAS, onsite 5 days

DURATION: 12 MONTHS

PAY RATE: $25 - $30 BASED ON EXPERIENCE

SHIFT: 3PM - 12AM, WEDNESDAY - SUNDAY

Responsibilities

• Hardware troubleshooting: desktops, laptops, printers
• Imaging - deep understanding of the process
• Network troubleshooting, ability to articulate how you would troubleshoot issues
• AV setup and support
• Adding and creating accounts in Active Directory
• Good customer service and communication

Experience

• A+ Certification REQUIRED - can be expired, must provide certification number
• 3-5 years’ experience in an Enterprise Desktop Support environment
• Imaging
• Hardware Support - laptops, pc's tablets, smart phones
• Widows OS Troubleshooting
• AV technology