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Company Sage

Company Sage is hiring: IT Support Specialist in San Juan

Company Sage, San Juan, PR, United States, 00902

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AtCompany Sage, we’re passionate about growth, innovation, and meaningful impact. We’re looking for atechnically skilled and service-oriented Tech Support Specialistto join our team. This role is key to keeping our internal operations running smoothly, with a strong emphasis onSalesforce administrationand day-to-dayIT supportin a dynamic, fast-paced office environment.

What You’ll Do

  • Provide Day-to-Day IT Support
  • Troubleshoot and resolve internal hardware and software issues, manage user accounts, and support onboarding and offboarding processes.
  • Manage Internal Tech Tickets
  • Respond to and manage internal support cases, providing timely solutions to ensure smooth business operations.
  • Support Salesforce Operations
  • Maintain, clean, and validate Salesforce data, troubleshoot issues within the platform, and support users with navigation and usage.
  • Conduct regular system checks, monitor equipment performance, and maintain a reliable IT environment for internal users.
  • Prepare laptops, peripherals, and accounts for new hires; wipe and repurpose devices for offboarded team members.

What You Bring

  • Ensure System Reliability
  • Coordinate Device Setup
  • Collaborate Cross-Functionally
  • Excellent written and verbal communication skills to support teams across departments.
  • Strong IT Troubleshooting Skills
  • Ability to quickly identify, diagnose, and resolve hardware and software issues in a business environment.

Why Join Company Sage?

  • Technical Know-How
  • Customer Service Mindset
  • Organized & Reliable
  • Bonus: SaaS or Startup Experience
  • Supportive Culture
  • High-Impact Role

Enjoy fully sponsored medical, dental, and vision insurance. Be part of an innovative, data-driven company where your impact is seen and appreciated. Join a humble, hungry, and collaborative team that values continuous improvement. Your work ensures our teams have the tools and support they need to succeed.

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

  • Industries

    Software Development

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