IT Specialist Job at Team Architects in Helotes

TurboPass is a SaaS-based, patented solution that delivers the truth about a borrower's ability to repay in ways that are easier, faster and more secure for consumers, dealers and lenders. We are a fast-paced early-stage Fin-Tech company with the potential for professional growth and development. We value integrity, flexibility, innovation, and collaboration. 

We’re looking for a motivated and tech-savvy IT Specialist to join our growing team. In this hybrid role, you'll support our internal systems, assist with cybersecurity training, manage IT requests, and help improve overall IT efficiency.

Requirements

What You’ll Do

• Serve as the first point of contact for internal technical support (remote & in-person)
• Troubleshoot issues across Windows, Mac, Linux, iOS, and Android
• Provide support for Entra, Intune, Defender, and other IT management tools
• Manage access control and assist with compliance audits
• Perform remote diagnostics and guide users through issue resolution
• Support network infrastructure and help maintain up-to-date IT policies
• Push regular cybersecurity simulations and track employee training
• Assist with ticketing systems (Jira or similar)
• Help identify and automate repetitive tasks to improve team efficiency
• Contribute to ongoing improvements in processes and documentation

What We’re Looking For

• Degree in an IT-related field (Bachelor’s or AAS preferred)
• Basic understanding of networking and cybersecurity fundamentals
• Familiarity with a range of operating systems (Windows/Mac/Linux/iOS/Android)
• Excellent problem-solving and clear communication skills
• Team player who stays calm under pressure
• Eagerness to learn and grow through continuing education
• Passion for technology and innovation
• Ability to work independently and manage time effectively

Benefits

What We Offer

• Starting Salary: $50,000
• Benefits: Healthcare, dental, and vision
• Hybrid Schedule: Remote Mon/Fri, in-office Tues–Thurs
• Hands-on Training & Career Development
• A collaborative, innovative team environment