IT Support Technician Job at Jobs via Dice in Nashville

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Dice is the leading career destination for tech experts at every stage of their careers. Our client, Compucom, is seeking the following. Apply via Dice today!

At CompucomStaffing , you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified IT Support Technician (Windows 11 & Intune Tenant Migration) to join their team onsite in Nashville, TN. Technicians will support the migration of devices, including PXE imaging, Autopilot deployment, user profile migration, and domain transition support.

Duties and Responsibilities :

• Deploy Dell desktops via PXE and laptops via Autopilot into Intune
• Migrate devices between tenants and perform full rebuilds when necessary
• Assist remote users via phone with patience and clarity during Intune enrollment
• Migrate user profiles, validate system compliance, and escalate edge cases
• Assist with asset staging, tagging, and logging in ServiceNow (up to 60 devices)
• Work with the internal team to manage INI file updates, IP/server changes, and .NET 3.5 installs for legacy apps
• Escalate production-impacting legacy app issues to internal SMEs
• Communicate clearly, take ownership of tasks, and complete daily assignments independently
  
  

Skills and Qualifications :

• Solid experience with Intune, Autopilot, and PXE boot deployments
• Strong technical support skills across Windows 10/11, Active Directory, and Office 365
• Excellent phone etiquette and patience with non-technical users
• Positive, team-oriented attitude with a willingness to learn and adapt
• Detail-oriented mindset with the ability to follow SOPs and document progress
• Experience working in production-floor environments preferred
• Familiarity with ServiceNow, RingCentral, or asset tracking tools preferred
• Awareness of .NET 3.5 dependencies and legacy app redirection (INI file edits) preferred
• Previous deployment or migration project experience in enterprise environments preferred
  
  

Wage Range :

The rate for this position is between $20.25 - $36.85 per hour. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

Benefits :

The Company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, AD&D insurance, disability plans, Employee Assistance Program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), FSA/HSA pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no Corp to Corp. We are unable to sponsor H-1B visas at this time.

CompucomStaffing , a division of CompuCom Systems, Inc., is an Equal Opportunity Employer. We provide IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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