Job Posting Start Date: 08-12-2025
Job Posting End Date: 09-30-2025
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build, and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
The “Technician, IT Support” will be based in ……., reporting to ……
This role will be responsible for installing and supporting desktop/laptop hardware and software, computer peripherals, office printers, and maintaining PC assets.
Responsibilities
- Perform installation, repair, and preventative maintenance of personal computers and related systems.
- Configure cellular phones for end users to meet corporate specifications.
- Assist in determining suitable software to meet user requirements.
- Manage supplies for printers (excluding paper).
- Install software, patches, and updates on desktops and laptops.
- Keep accurate tracking of all assets supported by Deskside.
- Maintain PC assets physically and logically, ensuring accurate tracking.
- Provide 1st line technical support for end-user hardware, software, printers, and network connectivity.
- Troubleshoot software and hardware failures and identify network problems related to end-user computers.
- Assist Network Administrator/Analyst in troubleshooting network issues.
- Interact with vendors to facilitate hardware repairs, e.g., printers, laptops, desktops.
Qualifications
- An associate degree is preferred or equivalent experience and training.
- Typically requires a minimum of 5 years of related experience.
- Working knowledge of PC architecture.
- Advanced knowledge of Windows 10 and 11.
- Working knowledge of Active Directory, Mac OS, Android, and iOS.
- Advanced knowledge of imaging processes for PC deployment.
- Good judgment and initiative are required in problem resolution and recommendations.
- Microsoft Certified Systems Engineer certification is a plus.
SK09
What you'll receive for your great work
- Full range of medical, dental, and vision plans
- Life Insurance
- Short-term and Long-term Disability
- Matching 401(k) Contributions
- Vacation and Paid Sick Time
- Tuition Reimbursement
Job Category: IT
Is Sponsorship Available? No
Flex is an Equal Opportunity Employer. Employment decisions are based on merit, qualifications, and abilities. We do not discriminate based on age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy, or any other protected status. We provide reasonable accommodations for disabilities. Please email accessibility@flex.com for assistance (note: this email is only for disability accommodations; applications must be submitted through the regular process).
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