IT Support - Systems Administrator Job at Virginia's Community College System in

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Working Title IT Support - Systems Administrator Role Title Info Technology Specialist II Role Code 39112-SW FLSA Exempt Pay Band 04 Position Number 29100014 Agency Blue Ridge Community College Division Blue Ridge Community College (Div) Work Location Augusta - 015 Hiring Range $70,000 - $85,000 Emergency/Essential Personnel No EEO Category C-Technician Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- No Does this position have a bilingual or multilingual skill requirement or preference? No Work Schedule

Weekdays, with occasional flexibility based upon business need.

Sensitive Position No Job Description

Nestled in the beautiful Shenandoah Valley, Blue Ridge Community College (BRCC) has been equipping students, alumni, and employees with the knowledge and experience to transform themselves, the community, and the world for over 55 years. The College’s comprehensive program of instruction includes associate degrees and certificates in occupational/technical and college/university transfer programs. Non-credit workforce training and special interest classes for individuals, business, and industry are also offered. BRCC is a community dedicated to excellence, ethical behavior, and empowerment and has consistently been recognized by the Chronicle of Higher Education as a Great College to Work For.

Blue Ridge Community College seeks an IT Support – Systems Administrator. This position will be instrumental in managing and enhancing our information technology infrastructure and will require serving as a direct liaison to various college departments and supporting business information systems, such as PeopleSoft. Candidates should have significant general IT experience, as well as experience in SharePoint, Office 365, and Microsoft Exchange. Experience in Microsoft Endpoint Configuration Manager (MECP) is desired, but not required.

Full-time classified positions come with generous leave and holiday time, along with very competitive health benefits coverage (to include dental, vision, and short-term and long-term disability), retirement with the Virginia Retirement System, deferred compensation investment opportunities, educational assistance, and access to the college’s Recreation Center.

Responsibilities

• Business Information Systems Analyst:
• Act as a liaison supporting diverse systems (ranging from enterprise-level PeopleSoft to the local-hosted servers such as the AccessIT door controller system), facilitating effective communication between IT and department stakeholders.
• Provide assistance with system usage and training as required.
• Office 365 Administration:
• Manage and administer Office 365 applications, including Exchange Online, SharePoint Online, Intune, and Teams.
• Troubleshoot and resolve issues related to Office 365 services.
• Monitor and optimize email systems for performance and reliability.
• SharePoint Administration:
• Design, implement, and maintain SharePoint sites to support collaborative initiatives within our academic community.
• Ensure the security and accessibility of SharePoint environments.
• Microsoft Endpoint Configuration Manager (MECP):
• Utilize MECP to manage and deploy software, updates, and configurations across our diverse IT environment.
• Implement best practices for endpoint security and compliance.
• Door control system
• Assign access rights based on established protocol.
• Identify and resolve issues with access control software by working with vendors and internal departments to respond to outages and equipment failures, maintain, update, and troubleshoot software, and escalate issues as needed
• Manage projects with vendors to expand capabilities for the access control system environment.
• Train others as needed
• General IT tasks:
• Apply general IT experience to address a wide range of technology-related tasks in a higher education context.
• Collaborate with cross-functional teams to support the evolving IT needs of our academic community.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Proven experience in SharePoint administration, Office 365 administration, Microsoft Exchange administration
• Significant general IT experience, showcasing a broad skill set
• Strong problem-solving skills and the ability to adapt to the unique challenges of the higher education sector
• Ability to quickly learn new software systems and share that knowledge with others
• Excellent communication and interpersonal skills for effective collaboration with faculty, staff, and students
  
  

Additional Considerations

• Relevant certifications (e.g., Microsoft Certified: SharePoint, MCSA: Office 365, MECP) are a plus
• Experience in Microsoft Endpoint Configuration Manager (MECP)
• Experience troubleshooting and maintaining access control hardware including electronic door readers, control panels and boards, and communication back to a central software system such as AccessIT! / Avigilon / Genetec / Lenel etc.
  
  

Operation of a State Vehicle No Supervises Employees No Required Travel

N/A

Posting Number CLS_3927P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 08/05/2025 Job Close Date 08/24/2025 Open Until Filled No Agency Website www.brcc.edu Contact Name Email glassd@brcc.edu Phone Number Special Instructions to Applicants

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information

Title IX Coordinator: Beth Styers

1 College Lane Weyers Cave, VA 24486

Office #S106G

540-453-2252

styersb@brcc.edu

Background Check Statement Disclaimer

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/87456

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Higher Education

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