TEKsystems is hiring: IT Desktop Support Technician in Grand Haven

*Are you interested in gaining an opportunity with an organization that could propel your IT career from a small amount of experience to your desired goals? This opportunity would allow someone to transfer an internship or an IT degree into a lifelong career in IT. It is also suitable for any level of IT support individual.*

One of TEKsystems' clients is looking for multiple qualified candidates to support their IT department's Desktop Support team.

This is a great opportunity to get your foot in the door with a local enterprise company and to grow your skills within IT Support, with potential for career advancement. They are currently seeking individuals eager to grow within their company.

Previous Helpdesk, Desktop Support, or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first-shift opportunity on a Contract to Hire basis.

Main Duties and Responsibilities:

1. Diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and various software applications.
2. Swap out laptops/desktops and deploy Windows 10/11.
3. Re-image Windows 11 onto machines from Windows 10.
4. Assist users with logged IT-related incidents.
5. Take ownership of issues, perform problem analysis, and implement fixes to restore service promptly, escalating to support teams when necessary.
6. Accurately record, update, and document requests using the IT service desk system.
7. Install and configure new IT equipment.
8. Resolve incidents and upgrade software and hardware.
9. Resolve issues with printers, copiers, and scanners.
10. Maintain high-quality customer service, ensuring efficient and appropriate treatment of all customers.

Please apply if you're interested in this opportunity and capable of performing these duties. We are looking to set up interviews as early as next week.

CompTIA Certifications are desirable for this role.

Benefits from Day One include: Medical, Dental, and Vision.

If interested, send your updated resume and contact info to: zkanouse@teksystems.com.

Pay and Benefits:

The pay range is $16.00 - $24.00/hr, negotiable based on experience.

Workplace:

Fully onsite in Grand Haven, MI.

Application Deadline:

August 25, 2025.

About TEKsystems:...

TEKsystems is an equal opportunity employer and considers all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, or any characteristic protected by law.

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