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The Reserves Network Inc

The Reserves Network Inc is hiring: IT Support Part Time in Houston

The Reserves Network Inc, Houston, TX, US

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Job Description

Job Description
IT Support | $24-$25/hour | M-F / 8:00 – 1:00 / Temp to hire

What Matters Most

· Competitive Pay of $24-25 per hour
· Schedule: M-F| 8:00AM to 1:00 PM
· Houston TX 77063 & 77057
· Temporary-to-hire opportunity with career growth and stability
· Weekly Pay with direct deposit or pay card
· When you work through The Reserves Network, you are eligible to enroll in dental, vision and medical insurance as well as 401K, direct deposit and our referral bonus program

Job Description

The IT Support Specialist reports directly to the IT Manager and provides technical support for computers, tablets, mobile devices, software applications, and other equipment used by both staff and students in a school classroom setting. This role includes troubleshooting, routine maintenance, end-user support, and training—primarily within a Microsoft 365 environment. The IT Support Specialist plays a key role in ensuring smooth operation of technology to enhance learning and productivity.

Responsibilities:

  1. Manage user accounts, permissions, and groups within Microsoft 365 Admin Center.
  2. Support users with Outlook, Teams, SharePoint, OneDrive, and other Microsoft 365 apps.
  3. Implement and enforce Microsoft 365 security policies, such as multi-factor authentication (MFA) and data loss prevention (DLP).
  4. Provide guidance and training on Microsoft 365 best practices and features.
  5. Set up and configure workstations and peripherals (such as monitors, keyboards, mice, and printers) for classroom and staff use, ensuring everything is fully operational.
  6. Diagnose and repair hardware issues on desktops, laptops, tablets, and peripherals.
  7. Install, configure, and update operating systems and software applications.
  8. Maintain device drivers and firmware updates to ensure compatibility and performance.
Qualifications and Requirements:

  1. Strong understanding of Microsoft 365 applications and cloud services (e.g., Teams, SharePoint, OneDrive, Exchange).
  2. Familiarity with workstation hardware components and peripheral devices (printers, scanners, etc.).
  3. Knowledge of Windows operating systems installation, configuration, and troubleshooting.
  4. Basic understanding of network concepts, including Wi-Fi, TCP/IP protocols, and VPN connectivity.
  5. Experience with ticketing systems and IT asset management tools.
Your New Organization:

Our client is one of the most sought after and respected language and cultural centers in the nation. Founded in Houston. TX in 1982, the institution has more than 40 years of demonstrable success serving international students and global corporations.
Your Career Partner:

The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding opportunities. With extensive industry experience, we are dedicated to helping you achieve your professional goals and shine in your field. The Reserves Network values diversity and encourages applicants from all backgrounds to apply. As an equal-opportunity employer, we foster an environment of respect, integrity, and trust in every aspect of employment.
The base salary range for this position is $24-25/hr., excluding benefits, bonuses, or other compensation. Your final salary will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth.