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NAPA Auto Parts

Assistant Store Manager

NAPA Auto Parts, Brodhead, Wisconsin, United States, 53520

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Assistant Store Manager

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NAPA Auto Parts

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Job Description Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities

Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability

Know how to provide daily leadership and create and sustain a culture of employee engagement

Know the importance of partnering with your teammates in order to drive company owned store initiatives

Care about people and profit

Want to join a team where you can learn and grow your career — the opportunities are endless!

A Day In The Life

Lead a successful team, support the store manager, and manage in our fast-paced retail stores

Manage store operations to maximize sales, profits, and customer service

Build, coach, train, and engage crew team to deliver superior levels of customer care and business results

Handle inventory protection, asset management, operational and safety issues

Ensure overall cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas

Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures

Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone

Qualifications

High school diploma or equivalent; technical or trade school courses or degree preferred

Experience in the automotive aftermarket service industry or hobby/DIY world, or willingness to learn all things automotive

Passion for delivering customer care and building long-term relationships

Ability to thrive in a fast-paced and complex environment

Knowledge of cataloging and/or inventory management systems

Ability to lift 60 lbs in some situations

Additional Preferred Qualifications

Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership

Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management

Customer-centric mindset

ASE Certifications

NAPA Know How

Why NAPA May Be The Right Place For You

Outstanding health benefits and 401K

Stable company with a family feel

Supportive company culture that values hard work and caring for employees

Multiple career paths and ongoing development opportunities

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, veteran status, or any other protected characteristic. Our policies are based on ability, achievement, experience, conduct, and legitimate business reasons.

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