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NAPA Auto Parts

Assistant Store Manager

NAPA Auto Parts, Vernon, Connecticut, United States

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Assistant Store Manager

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NAPA Auto Parts

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Job Description Imagine the position to use your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serve as a leader to your teammates, and lead NAPA to be the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity for you if you:

Responsibilities

Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability

Know how to provide daily leadership and create and sustain a culture of employee engagement

Partner with your teammates to drive store initiatives

Care about people and profit

Want to join a team where you can learn and grow your career—the opportunities are endless!

A day in the life:

Lead a successful team, support the store manager, and manage in our fast-paced retail stores

Manage store operations to maximize sales, profits, and customer service

Build, coach, train, and engage the crew team to deliver superior customer care and business results

Handle inventory protection, asset management, operational, and safety issues

Ensure overall cleanliness and readiness of delivery vehicles, sales floor, stock room, and outside areas

Drive NAPA operational and marketing programs, aiming for continuous process improvement

Grow customer relationships, assist with sales/service questions, and ensure a positive experience both in-store and on the phone

Qualifications

High school diploma or equivalent; technical or trade school courses or degree preferred

Experience in the automotive aftermarket service industry or hobby/DIY world, or willingness to learn about automotive topics

Passion for delivering customer care and building long-term relationships

Ability to thrive in a fast-paced and complex environment

Knowledge of cataloging and/or inventory management systems

Ability to lift up to 60 lbs

Additional preferred qualifications:

Background or passion in automotive, heavy equipment, farm industry, diesel, marine, or dealership

Experience in parts store, auction, retail, auto body/collision, or management in related fields

Customer-centric mindset (external/internal)

ASE Certifications, NAPA Know How

Why NAPA?

Outstanding health benefits and 401K

Stable Fortune 200 company with a family feel

Supportive company culture focused on hard work and employee care

Opportunities for career growth and ongoing development

Interested in future opportunities? Join our Talent Community on jobs.genpt.com or create an account for email alerts about new job postings.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, or veteran status. Employee recruitment, hiring, training, promotion, transfer, and termination are based on ability, achievement, experience, conduct, and other legitimate reasons.

Additional Details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Retail

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